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Arockia Susairaj S filed complaint against Asus Laptop on Oct 10, 2022
Order id – OD******************
I placed an order on **th September, and after ** days, today **th day, it is still in a confirmed status. It has not even moved to shipped status.
I am placing an order to get the product, not a refund after waiting a long time.
the same incident happened before also, Order id -OD****************** Placed an order on **th September, and they cancelled on **nd September, the refund was done on * October.
I have waited around ** days to close that order.
For the recent order, I have been waiting for ** days this is not acceptable.
Customer service is also not up to the level.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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