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Movammed shahid filed complaint against Lenskart on Apr 4, 2022
Hello team,
I am Mohammed shahid I have order a specs for me and my mother last month Chennai Mylapore branch they have tested and provide a specs for us both and it’s cost around *k for me and my mom and later I received the product after * week and then I have put for a replacement bcoz I don’t like that Color so I go for a replace in Porur branch on **nd it is simple just a replace they told me it took * days and maximum ** days and still I would haven’t received my order and it’s almost ** days now whenever I call them they were saying like you will get today you will get today this is what I am getting from the staff no one is ready to resolve my problem so I am fed up you guys service so I kindly request you to refund my amount asap
Thanku
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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