Loading...
Vaibhav filed complaint against Oyo on Aug 28, 2019
I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed to pay at hotel on during check-in.
But when we reached at property "OYO **** Hotel Shree Palace , Katra" on **st Aug **.** pm the property manager (reception) denied us to provide check-in and allocate rooms.They said we have ended our tie-up(contract) with OYO on **st July **** and showed the same letter (attached) .
I have tried couple of calls with OYO call centers during that night and struggled for * hours with my family members during mid-night but no proper solution given by OYO.
So,please help us to escalate this concern to OYO higher authorities and get my pre-paid amount (**** RS) refunded along with additional amount of **** RS which i paid during direct booking of hotel (Total **** RS).
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked a room in Oyo for two guests at a hotel called supermoon red moon residency elite at porur, chennai. I already paid the amount of Rs **** in the oyorooms app and once paid it shows a pending amount to be pa...
I have booked rooms through oyo app for **/* and **/* on **/* morning. While visiting the property. The property management shown us a very worst and Ac not working room. I asked them for a good room but they told t...
mujhe mera refund chahiye maine jo room book kiya tha pement bhi kiya par room na milne ki vajah se cancel kiya abhi tak refund nhi aaya h ** din ho gye h nhi aaya **hr m to m polic complain karunga
Booked a Hotel through Oyo on **th December, **** with prepayment of Rs. **** as the full booking amount. Upon arrival, the hotel rejected my booking saying rooms are full, after contacting Oyo support they assured ...
I am writing this mail to inform you that I have made booking through OYO via call for * guests with booking ID - Q*RX**** on ** Nov. **** but when I called the hotel manager - ( Rajeev Jha )for inquiry of locatio...