Facebook Pixel Tracking

Zouk bags - Order cancellation

Nikhi Joshi filed complaint against Zouk bags on Jul 18, 2024

I have placed my orders for zouk bags and gift box. But immeduately after placing my order, in few hours i changed my mind and i wanted to cancel my order. I am chasing them from just * hours after placing the order about order cancellation. But they are not responding through mail. Or they are not receiving my calls. It is in their policy that if we send them a mail for order cancellation before dispatching the order. *% will be applied as cancellation fee . And other amount will be refunded to you. But no resoponse from their end. Since last * days..

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zouk bags

21

Total Complaints

14

Total Resolved

66.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Urmila Chauhan on Sep 3, 2025

Zouk bags – Order id Wrong products deliveredClosed

My order *******, had ** items and I have received an package under my name with only one product inside the package and that too wrong handbag that belongs to some other customer. I am sharing the images of the ou...

SUHRITA RAY on May 17, 2025

Zouk bags – Package not delivered Closed

I am lodging this complaint against Zouk Bags for an extremely poor and disappointing shopping experience. I placed an order with Zouk on **th April **** and made a full payment of Rs. **** at the time of purchas...

Madhura Tamhane on May 7, 2025

Zouk bags – Order not received Closed

Delivery was expected * week ago. No update, tracking status shows as Out for Delivery everyday. No response to emails. Customer care phone number is always busy, no way to contact anyone.

Krishna Patel on Jan 23, 2025

Zouk bags – Zouk bags order never receivedClosed

I ordered from zouk * bags. Delivery guy never delivered it to me claimed that he gave it security of my building. But didn't find after checking multiple times. I raised concern to customer support and it has been ...

Aboli Deshmukh on Aug 21, 2024

Zouk bags – received wrong productClosed

My order id is #******. I received the order on **th August **** with a wrong item. I have ordered Mughal Motif Statement Office Bag but received a bag with some other design. I have been trying to get in contact wi...