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Zouk bags - Order id Wrong products delivered

Urmila Chauhan filed complaint against Zouk bags on Sep 3, 2025

My order *******, had ** items and I have received an package under my name with only one product inside the package and that too wrong handbag that belongs to some other customer. I am sharing the images of the outer package, product inside and also the receipt of the product. My order is expensive and I have not received anything that I ordered. Can you please either check and review or refund my entire amount

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zouk bags

21

Total Complaints

14

Total Resolved

66.67%

Consumer Satisfaction

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