ASHISH JAYSWAL filed complaint against Jio air fiber on Feb 1, 2024
Jio Air Fiber Sales person sold *** mbps plan with the deal of ***** including jio wifi router, * set up box. I made online payment of Rs *****/-. Installation team was different than sales person. After installation, they provide router and one set up box only. Then i told them about the deal i made with sales person of * set up boxes. Then installation team team told me to contact sales person but the sales person stopped receiving my call. I didn't give installation team installation completion code because they sold me plan giving wrong information to me. I tried to talk in customer care many times. I made a complaint also but no response received from Jio Fiber. I am still waiting for their response from last * days..

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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