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Ease my trip - Not giving Refund

Pranav Visavadia filed complaint against Ease my trip on May 7, 2021

It's been a month now. My booked airline cancels the flight due to some reason. I booked my flight from easemytrip.com. The airline gave a full refund of the canceled flight. But EaseMyTrip is not giving my refund. Every time I call customer care service they tell me the same thing that "Your query has raised, our refund department will solve the problem. And your refund will be in your account in *-* working days."
I am tired to call them and getting the same answer every time. I don't know any other action that I can take.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ease my trip

75

Total Complaints

61

Total Resolved

81.33%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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