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Prabhu Saraswat filed complaint against RELIANCE DIGITAL on Apr 22, 2022
I ordered a daikin Ac on **th April vide order number RDF******** on Reliance Digital. Promised delivery was next day, however, it is not being delivered till today.
I am calling their customer care daily & getting absolutely worst responses, they are not able to tell any estimated date of delivery, neither they know the whereabouts of product.
Even the escalation to their CS head & CEO has gone in vain, as evident in attachments.
This AC was purchased for my mother, who is old & not in good health. She is suffering in scorching heat of Gurugram, while reliance executives are enjoying in AC offices without an ear to consumer issues.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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