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Act Fibernet Chennai - No service for 2 weeks and no response

DR. A JEYA ANAND filed complaint against Act Fibernet Chennai on Dec 17, 2023

Act Fibernet went non functional since *th December of **** and there has been no proper response from their side. A ticket was opened in their app and complaint was lodged. But they just kept on pushing the date and hours one by one. And now it’s gonna be * weeks and still no sign of any repair works. I was fully reliant on this network for my work , my kids education and other Tv entertainment etc. so because of their poor service and non existent network, I had to change to a new service provider for my work. And I had already paid for * more months of ACT Fibernet. I need a proper refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Act Fibernet Chennai

7

Total Complaints

3

Total Resolved

42.86%

Consumer Satisfaction

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