Videocon D2h - No response from the company

MOHD FARAZ UL HAQUE filed complaint against Videocon D2h on Feb 19, 2019

I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Although I have made my pack in * days struggle as customer care is pathetic. It takes hours to connect and another hour to speak to the supervisor and the story does not end here. They always say that please call after * hr. They never call us back as promised. I am being followed up with them for the past * days with no response, their service engineer too never visited. I have recharged for *** and I am not able to see a single channel although. After a successful recharge, my d*h account shows * balance. They don't have the option to refund or surrender.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Videocon D2h

330

Total Complaints

179

Total Resolved

54.24%

Consumer Satisfaction

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