Ease my trip - No complete refund after multiple requests

Nikhil Jangamreddy filed complaint against Ease my trip on Feb 1, 2022

I have booked a two-way flight using EMT******** id. But my return flight from Tirupati to Delhi has been cancelled by airlines INDIGO, they sent me a complete refund i.e., **** (proof attached) which means there are no airline cancellation charges. But Easemytrip has refunded me only Rs. **** mentioning airline cancellation charges is Rs. ****. However, the airline clearly did not take any cancellation charges as they canceled the flight. The proof is attached below. Kindly refund the remaining amount as soon as possible

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Ease my trip

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