samsung - New freezer delivered with damaged gas coolant not resolved more than a year

Praveen cheemaladinne filed complaint against samsung on Nov 26, 2021

New Freezer was bought online in August ****, and it was delivered with gas coolant damaged. Immediately reached out to tech support to describe the issue. Since then more than **+ ticket items and many SERVICE REQUESTS were made to repair the new freezer. This is really unfortunate and helpless to take more than ** months of time to resolve this product. I really appreciate your help in getting this issue resolved.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

samsung

616

Total Complaints

271

Total Resolved

43.99%

Consumer Satisfaction

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