Shatadru Sen filed complaint against Urban Company on Feb 12, 2021
I got my LED TV repaired through a technician sent by Urban Company, and paid a large sum of money for the same. As per the technician, he claimed that he had replaced a faulty mother-board inside the TV with a new motherboard. I asked him specifically what is the guarantee for the new board, and he mentioned * months guarantee. I made the payment to the technician on **nd January ****, but just after ** days of the payment, on **th February ****, the TV again stopped working. I scheduled another (free) visit of the technician for today, which was confirmed by the technician, but then he neither showed up, nor did he take my calls (this is after I told him the first time that the TV has again stopped working, so he knew that his "new part" has failed).
If required, produce screen shots of my "order" and "payment" made on Urban Company App.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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