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Jio Telecom - Network problems occurring

Sumit Dey filed complaint against Jio Telecom on Mar 6, 2019

From the first day of my Jio telecom connection, network strength in my location (Nimta Golbagan, Kolkata, North Dum Dum-******) is very weak. I can't watch videos on YouTube, can't chat in WhatsApp, can't access Google and can't anything which is related to network connection properly. So, I complained in customer care for those problems but didn't get any solutions. Further, I complained about the same and don't get any solutions. Now, sometimes I can't voice call to the others or when it's possible then either I can't listening to the other's voice or they can't listening to my voice clearly. Day by day, network issues being very bad. So, again I complained and now my service request no. is SR*****SAGOF. When I ask about my problems to the customer care they only telling me that "please wait, you will get better network connection".

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Jio Telecom

30

Total Complaints

12

Total Resolved

40.00%

Consumer Satisfaction

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