RedBus - Need refund for bus cancellation by operator

Santhosh filed complaint against RedBus on Apr 12, 2020

Hi,
I have booked a ticket in redbus on night **st March. Unfortunately I received a CA from bus operator by end of that day that bus service is cancelled. I tried to contact redbus customer service to confirm it but I couldn't reach them. I raised a complaint in redbus but there is no feedback from them. Can you prioritise the issue so that I can get refund as soon as possible?

Ticket details:
redBus mTicket
Route: Manamadurai to Coimbatore
Ticket No: TP*N********
Passenger: Santhosh (**, MALE)
PNR: ARTK*LG**V***
Travels: Arthi Travels
Departure: **:** PM Mar **, ****
Seat Numbers: UB*
Total fare paid: Rs.***.*
Boarding point: Manamadurai
Landmark: SUNDARAM AGENCY
Address: SUNDARAM AGENCY NO *** MADURAI RAMESHWARAM MAIN ROAD MANA MADURAI
Boarding point contact: **********
Arthi Travels Customer Care: -
-
-
--
-
-
--
Thanks for using redBus.
redBus Helpline:+************ T&C apply

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

RedBus

205

Total Complaints

110

Total Resolved

53.66%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Austinmax on Nov 10, 2025

Redbus – Cheated bu bus operator and not getting refund from the redbusClosed

I am writing to express my extreme disappointment and frustration with the service I received from RedBus and one of your associated bus operators. On October * I booked a bus through redbus platform, but the operat...

Jayprakash on Nov 1, 2025

Redbus – Rescheduled not happen in timeClosed

Dear sir We are regular customer of red bus. We booked the charted bus via red bus Bhuj to Ahmedabad * st nov **** This tickets is flexible and we are not able to change due to red bus app technical erro...

DHARSHAN R on Oct 24, 2025

Redbus – Bus booking error refund Closed

Amount has been debited but the bus booking is not booked and a message showed that refund will be get back to account in * - * days.

Saurabh Peddilwar on Oct 17, 2025

Redbus – Bus operator cancelled my booking without even informing meClosed

I have booked for a bus from redbus for **th of October from pune to chandrapur the bus departure time is *:** pm afternoon bus got delayed so I called the bus driver then he said he will reach there at * pm and lie...

Shravani Kolhe on Aug 22, 2025

RedBus – Want to adjust in another busClosed

We have booked the bus from panvel to kolhapur.But because of our running train is getting late today because of heavy rain problem on rail track. We are getting late * hrs from daily arrival time.So we want to adju...