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Deepika filed complaint against Croma A Tata Product on Jul 28, 2023
I recently bought an AC from Croma online and it was delivered in a very bad condition. The product was damaged and hence I asked for a replacement. I bought the item during the offer period which hosted me **k. When I raised the complaint, the company very conveniently refunded the amount just because now the product cost is **k. On raising the same issue, the customer care executive is asking me to buy a new one at higher price. This is so unfair. Why do these online portal even go on a sale period and make fake promises if they cannot fulfill it?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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