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Amrutha R. Iyer filed complaint against AMAZON INDIA PVT LTD on Jan 16, 2021
I ORDERED "POCO X* ***gb" MOBILE FROM AMAZON AND PAID ONLINE RS *****/- ON **/**/****. AMAZON INSIDER INSTANTLY CANCELLED MY ABV ORDER REFUNDED MY MONEY THEN SEND ME WHATS UP MESSAGE ON MY REGD. MOBILE DIRECTING ME TO PAY SAME AMT TO :- "AMAZON INDIA PVT LTD, ACCT. NO. ************, IFSC CODE NO. RATN*******. AS DIRECTED BY AMAZON IN WHATS UP, I RE-SEND SAME AMT AGAIN TO ABOVESAID ACCOUNT ON **/**/****, AMT INSTANTLY CLEARED BY ACCT. HOLDER - AMAZON BUT MOBILE NOT DELIVERED TO ME TILL TODAY. NUMEROUS PHONE CALLS SINCE **/**/**** TILL DEC **** INCL SENDING *-* EMAILS WERE "IN VAIN" AS AMAZON "FAILED TO TAKE ANY ACTION ON MY COMPLAINT NOR RETURNED MY MONEY BACK TO ME. IT WAS AMAZON WHO DIRECTED ME TO PAY TO ABOVE ACCOUNT BY WHATS UP MESSAGE AND AS PER THEIR DIRECTIVES ONLY I PAID AGAIN TO AMAZON. ITS LEARNT THAT SAID AMAZON CHEATED MANY BUYERS LIKE ME IN THIS "POCO X* MOBILE RACKET PURCHASE". THEREFORE AMAZON IS WHOLLY / LEGALLY RESPONSIBLE TO REPAY ME BACK MY ABOVESAID AMOUNT INCLUDING INTEREST ACCRUED UPON, AS I PAID AMAZON ONLY AS PER THEIR WHAT'S UP MESSAGE THEY SENT TO ME ON MY REGISTERED MOBILE No. ********** - MY ALL PERSONAL DETAILS ACCESS ONLY AMAZON IS HAVING. REQUEST AMAZON BE DIRECTED TO REPAY/REIMBURSE MY FULL AMT + INTEREST ON **,***/- FROM OCT TO JAN **** ON PRIORITY PLEASE. Thanx, Regards, Amrutha Iyer
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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