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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon india pvt ltd?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Amazon india pvt ltd - Amazon Delivered Selling a Used Apple Imac Open
On March **, ****, we placed an order for an Apple iMac (**.*-inch, *GB RAM, *.*GHz dual-core *th-generation Intel Core i* processor, ***GB SSD storage - Silver) from Amazon, with an order value of INR **,***. The product listing did not indi...
Apr 16, 2024 by Vinay Krishnan
Amazon india pvt ltd - Fraud Complaint against E commerce site Closed
Sir I have purchased laptop from Amazon worth *****/-, it was defective, I have raised a return request, but amazon denying to take that product back every time am calling to customer care number every time they are asking to wait for * days....
May 18, 2021 by Saikrishna Reddy
Amazon india pvt ltd - MONEY PAID ONLINE PRODUCT NOT DELIVERED Open
I ORDERED "POCO X* ***gb" MOBILE FROM AMAZON AND PAID ONLINE RS *****/- ON **/**/****. AMAZON INSIDER INSTANTLY CANCELLED MY ABV ORDER REFUNDED MY MONEY THEN SEND ME WHATS UP MESSAGE ON MY REGD. MOBILE DIRECTING ME TO PAY SAME AMT TO :- "AMAZO...
Jan 16, 2021 by Amrutha R. Iyer
Amazon india pvt ltd - AMAZON CHEATED NOT DELIVERED MOBILE Open
I ORDERED "POCO X* ***gb" MOBILE FROM AMAZON AND PAID ONLINE RS *****/- ON **/**/****. AMAZON INSIDER INSTANTLY CANCELLED MY ABV ORDER REFUNDED MY MONEY THEN SEND ME WHATS UP MESSAGE ON MY REGD. MOBILE DIRECTING ME TO PAY SAME AMT TO :- "AMAZO...
Jan 13, 2021 by Amrutha R. Iyer
Amazon india pvt ltd - Fake Windows 10 Pro Sold by CloudTail Amazon India Open
On Nov ****, I have purchased "Microsoft Windows ** Professional **Bit/**Bit English INTL for * PC laptop/ User: ** and ** Bits on USB *.* Included - Full Retail Pack". On trying I found that the product was fake. I have even checked with (A...
Jul 20, 2020 by Vamshi
Amazon india pvt ltd - Delivered a Less Weight Products and Having a Doubt if it s Counterfeit Goods Closed
July **, **** (Address) Sir/Madam: Good day! I have ordered from Amazon India a Tide Plus Detergent Powder *+* Kg,And I have received Base on the said post such product weighs *+* kg, technically * kilograms. However, when it was delive...
Jul 18, 2020 by Fathima
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