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AMAZON INDIA PVT LTD - AMAZON CHEATED NOT DELIVERED MOBILE

Amrutha R. Iyer filed complaint against AMAZON INDIA PVT LTD on Jan 13, 2021

I ORDERED "POCO X* ***gb" MOBILE FROM AMAZON AND PAID ONLINE RS *****/- ON **/**/****. AMAZON INSIDER INSTANTLY CANCELLED MY ABV ORDER REFUNDED MY MONEY THEN SEND ME WHATS UP MESSAGE ON MY REGD. MOBILE DIRECTING ME TO PAY SAME AMT TO :- "AMAZON INDIA PVT LTD, ACCT. NO. ************, IFSC CODE NO. RATN*******. AS DIRECTED BY SAID AMAZON IN WHATS UP, I RE-SEND SAME AMT AGAIN TO ABOVESAID ACCOUNT ON **/**/****, AMT INSTANTLY CLEARED BY AMAZON BUT MOBILE NOT DELIVERED TO ME TILL TODAY. NUMEROUS PHONE CALLS SINCE **/**/**** TILL DEC **** INCL SENDING *-* EMAILS HAVE GONE "IN VAIN" AS AMAZON "FAILED TO TAKE ANY ACTION ON MY COMPLAINT NOR RETURNED MY MONEY BACK TO ME. I REPAID AMT AS AMAZON DIRECTED ME TO PAY TO ABOVE ACCOUNT AND AS PER THEIR DIRECTIVES I PAID TO AMAZON. ITS LEARNT THAT SAID AMAZON CHEATED MANY BUYERS LIKE ME IN THIS "POCO X* MOBILE RACKET PURCHASE". THEREFORE AMAZON IS WHOLLY AND LEGALLY RESPONSIBLE TO REPAY ME MY ABOVESAID AMOUNT INCLUDING INTEREST ACCRUED UPON AS I PAID AMAZON ONLY AS PER THEIR WHAT'S UP MESSAGE THEY SENT TO ME ON MY REGISTERED MOBILE No. ********** - MY ALL PERSONAL DETAILS ACCESS ONLY AMAZON IS HAVING. REQUEST AMAZON BE DIRECTED TO REPAY/REIMBURSE MY FULL AMT + INTEREST ON **,***/- FROM OCT TO JAN **** ON PRIORITY PLEASE. Thanx, Regards, Amrutha Iyer

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

AMAZON INDIA PVT LTD

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

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