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Croma A Tata Product - Money has been debited twice

John timothy filed complaint against Croma A Tata Product on Apr 16, 2024

I had bought a boat sound bar from Croma store at Kilpauk on Thursday **th April ****, , the amount was ****, the sale girl swiped my card & since her swipe machine was not responding while this was in process, she removed the card from the machine & brought another swipe machine & swiped again for ****, immediately I informed her that twice the amount has been debited from my account, she had told me that within ** hours the amount will be reversed to my account, till date nothing has happened, in spite of repeated calls.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Croma A Tata Product

53

Total Complaints

26

Total Resolved

49.06%

Consumer Satisfaction

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