Loading...
Ravi Kumar filed complaint against Redbus on Jul 5, 2019
I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other alternative solutions they suggest me to contact Redbus for the ticket refund.
On the same day, I had raised a request ID# ******* with Redbus for my money refund but despite multiple chaser and call, I am not getting my refund and ticket is still open. While opening that ticket it was showing me the case will be resolved within ** days and if not closed within the specified days then I will receive per day extra late charge from Redbus.
Whenever I called they keep saying that issue is escalated but there was no response.
I have also mailed them to their support with the reference number ******* but there is no update in the mail as well. There are no updates shown on my registered mobile app even after so may follow-ups. It is almost a month and not receiving an update on my refund query and seems that they are not doing anything.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to express my extreme disappointment and frustration with the service I received from RedBus and one of your associated bus operators. On October * I booked a bus through redbus platform, but the operat...
Dear sir We are regular customer of red bus. We booked the charted bus via red bus Bhuj to Ahmedabad * st nov **** This tickets is flexible and we are not able to change due to red bus app technical erro...
Amount has been debited but the bus booking is not booked and a message showed that refund will be get back to account in * - * days.
I have booked for a bus from redbus for **th of October from pune to chandrapur the bus departure time is *:** pm afternoon bus got delayed so I called the bus driver then he said he will reach there at * pm and lie...
We have booked the bus from panvel to kolhapur.But because of our running train is getting late today because of heavy rain problem on rail track. We are getting late * hrs from daily arrival time.So we want to adju...