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BigBasket - Money got deducted from PayTm wallet but bbdaily wallet did not get credit

Saurabh Mishra filed complaint against BigBasket on Dec 12, 2019

Few days back I made a recharge on Bigbasket's bbdaily through paytm of **** Rs. Paytm says transaction successful from there side but bdaily says they have not received money as transaction failed. After calling multiple times, both are checking problem from their ends but no conclusion. Kindly help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

BigBasket

27

Total Complaints

17

Total Resolved

62.96%

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