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Minakshi Roy filed complaint against BigBasket on Apr 22, 2024
My order with id EXN-**********-******** was supposed to be delivered by ** pm on **nd april. But when I logged into app prior ** pm the order was cancelled and rescheduled for **th April that too without my consent.
What kind of customer service is this??? They don't respond over chat support as well.
I request you to take this seriously and act accordingly.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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