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BigBasket - Big Basket has deactivated my account

Rashmi Pagare filed complaint against BigBasket on Jun 5, 2023



Hi,

My name is Rashmi Pagare, I've an account with BB n I'm a very frequent buyer. My ac is registered and my mobile number is verified. I just received a msg saying "Due to short collection we have debited your Bigbasket wallet. Kindly fund your wallet" What is this???? You've taken all my money from my BB walley n shamelessly asking for more money to add and deactivated my account. What is this cheating and big fraud????? And your customer care ppl dont have any answers. And I demand a reason for this wrong doings. I've never asked for a refund always encouraged BB to collect their wrong products or low quality items. If you raise a complaint about the bad quality of things then Bigbasket just deactivates the ac what is this?? I want a resolution. These online apps are just taking the customers for a ride.



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Complaint Status

Resolution Demanded:

Apology letter from company

BigBasket

26

Total Complaints

16

Total Resolved

61.54%

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