Makemytrip.com - Money deducted twice while booking

This is with regards to a flight booking that was done by me on the *th of February through MakeMytrip.com, details given below. Money was deducted twice for only one transaction. I had raised a complaint with MakeMytrip.com on *th of Feb, when I was informed, the refund should be done within * working days. However, no refund was received when I raised one more complaint on the **th of Feb, ****, which was followed by multiple follow-up calls from my end. However, I received no proper update from the concerned vendor and was initially told that the money was not received by them. I also checked with the concerned bank and was confirmed that the vendor (Make my trip.com) confirmed that the amount was received by them and that it was not with the bank. I also conferenced the call with the bank and the vendor only when the vendor responded and took my complaint seriously and sent me a confirmation email saying money is with them ( email in trail attached). This conversation happened on **th of Feb, when the person, Shweta Sharma, confirmed the amount will be refunded back within ** hours. From that day I had to do several more calls for follow up where I spoke with Prachi ( supervisor of Shweta as claimed by them). Where I was promised a refund ASAP. This conversation happened on the **nd of Feb on the very same day I received a call from the account team of MakeMyTrip when I was told the refund has been initiated. When I acknowledged I was told I should receive the refund by a max of ** hours time. From then it is ** hours and still, no refund was received. However, the vendor has closed the request from their side saying resolved. I am attaching the bank statement for your reference and want your help regarding this matter at your earliest convenience.
Booking ID: NF**************
Booked on ** Feb ****