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Makemytrip.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip.com?
If you are not satisfied with Makemytrip.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip.com and write your complaint in detail
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4. Get refund / replacement / damages from Makemytrip.com
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a. Contact the customer support of Makemytrip.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Hi Sir/madam, I booked a air ticket through makemytrip.com for GoAir flight from Chennai to Mumbai. Airline cancelled the flight, so airline refunded the amount to makemytrip. Airline said I purchased the ticket through agent makemytrip, ...
Aug 08, 2021 by Venkatesh Subburaman
Makemytrip.com - No refund against failed booking at makemytrip com Closed
I booked tickets but transaction failed and only booking number is available as NF**************. No PNR and no ticket no issued as it is still showing failed. makemytrip only refunded seat booking charges. I tried all means but not able to con...
Feb 18, 2021 by Rajeev Bhooshan Gupta
Makemytrip.com - Money received by merchant but ticket booking not done neither money refunded Closed
I had tried a bus booking from Nagpur to Aurangabad (booking Id NU***************) on */**/**** at **:** pm via Google pay through makemytrip.com . Amount of Rs **** was deducted but booking was not done neither amount was refunded. Kindly ad...
Feb 13, 2021 by Dr Sandeep Kulkarni
Makemytrip.com - Refund for Airticket Open
I have booked my air ticket from by MMT in Oct -**** from Delhi to Bhopal ( E-TICKET NO. -***-**********) but due to Covid ** the flight got cancelled by airline (Air India) side But i haven't received my money yet....
Feb 10, 2021 by sachin
Makemytrip.com - Refund for Holiday Package booked with makemytrip com Open
Booking ID : NL************* Booking name : North East Sojourn - Darjeeling & Gangtok Special was booked with makemytrip.com through there online app on **-Feb-****. The travel dates were **-Mar-**** - **-Apr-****. However, due to COVID ** pan...
Feb 07, 2021 by Pranay Gadre
Makemytrip.com - Refund for air tickets Closed
I had booked air tickets through makemytrip.com for travel in April****. Due to the covid situation the flights got cancelled and the government directed the airlines to refund the amount. I contacted GoAir and they directed Makemytrip to refun...
Jan 19, 2021 by Lekha Fernandes
Makemytrip.com - AIR TICKET REFUND NOT RECEIVED Open
The total amount of Rs.*,***/-(Rupees Seven Thousand Six Hundred Seventy Only) for booking the Air Ticket and after paying same to MAKEMYTRIP.COM VIDE, booking reference: L*TUWJ *. That it is pertinent to mentioned that the flights got cancel...
Dec 26, 2020 by SUJAN KUMAR DAS
Makemytrip.com - Bus operator not pickup the call so I did not traveled Closed
I have booked a bus ticket.Details are here.. Your bus booking from *Delhi* to *Haridwar* is confirmed. Your MakeMytrip booking id is *NU**************** and amount paid is *INR ****. *Booking related Information* Operator Name : *Utta...
Dec 20, 2020 by Jagjeevan Singh
Makemytrip.com - Refund Not Received Open
The flight booking was cancelled and MMT claims to have processed the refund in to the MMT wallet. However, have requested to be credited to the source account from where the fare was debited(Bank account). Ever since the request was raised for...
Nov 27, 2020 by Jyoti Arora
Makemytrip.com - Airline Refund Open
Booked a Jet Airways flight round ticket for Chennai to Paris in March **** using makemytrip.com mobile app. The airline cancelled its flight and I had to rebook with an another airline. The refund is pending for more than ** months....
Sep 15, 2020 by Raghu R
Makemytrip.com - Flight tickets cancelled by airlines but didn t get refund Open
We had booked tickets on **th June from Hyderabad to Dharamshala (connecting flights) through MakeMytrip site. Travel date was *st July,****. [Hyderabad -> Chandigarh (Go Air – PNR: N*IUHM): Chandigarh-> Dharamshala (AirIndia – PNR: Z*JHJ)]...
Aug 10, 2020 by Isha Sood
Makemytrip.com - Payment debited but the ticket booking failed Open
My email id is waseemabida@gmail.com and registered mobile number is **********... i have been charged with rs ****.** for a ticket which was not successfully booked and booking of the same was failed...i used google pay for payment and the...
Jun 12, 2020 by Waseem Mushtaq
I booked a ticket for my mom from Hyd-AKL roundtrip in November. She came to Akl and flights got cancelled due to COVID-**. Contacted the airlines direclty and they said they can change the dates but I've to go through travel agent as I didnt b...
Apr 08, 2020 by Ramanjaneyulu Kanchupati
Makemytrip.com - Makemytrip asking for cancellation fee Closed
We had booked flight tickets through makemytrip and due to covid-** the flight was cancelled by airlines and we requested for date change option but now makemytrip is charging us for cancellation.We have requested change of date not cancellatio...
Mar 24, 2020 by Suryanarayana Rao G S
Makemytrip.com - Refund of cancellation of Air Asia tickets Open
Hi, I have to cancel the flight tickets from Guwahati to Delhi (Air Asia)scheduled on the **nd of March ****. This is in order to abide by the Govt's precautionary measures for curbing the spread of COVID-**. My flight PNR is I****H. But MakeMy...
Mar 19, 2020 by Pynshngainlang Nicholas Jyrwa
Makemytrip.com - Refund due to corona virus Open
I'm trying to contact MakeMyTrip since past *-* days but no one is taking calls or connecting through chat. We wish to cancel our flights due to pandemic Corona Virus, Police it's self has banned domestic group traveling and all but still the...
Mar 16, 2020 by Tejashri A
Makemytrip.com - Consumer Complaint Open
I made * goa bookings for * unit at MMT in the month of may **** back for Royal Palms Benaulim hotel Goa. I have stayed in the resort for at least ** times and know the quality of there room and service. Pictures displayed at the portal were of...
Mar 03, 2020 by Sunil Dutt
Makemytrip.com - Cancellation of international flight ticket Closed
Dear My PNR is UHWHSW. Yesterday (Feb **th) I read the information below in Singapore airlines homepage. From ** February ****, **** hours, all new visitors with recent travel history to Daegu and Cheongdo in South Korea within the...
Feb 29, 2020 by Hyunjun
Makemytrip.com - Booking amount not refunded Open
I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...
Jan 31, 2020 by Shailesh Trivedi
Makemytrip.com - Refund for cancelled Jet Airways flight Closed
*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...
Nov 01, 2019 by Amar Nath Tandon
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