Makemytrip.com - Makemytrip asking for cancellation fee ^Open

We had booked flight tickets through makemytrip and due to covid-** the flight was cancelled by airlines and we requested for date change option but now makemytrip is charging us for cancellation.We have requested change of date not cancellatio...

Mar 24, 2020 by Suryanarayana Rao G S

Makemytrip.com - Refund of cancellation of Air Asia tickets ^Open

Hi, I have to cancel the flight tickets from Guwahati to Delhi (Air Asia)scheduled on the **nd of March ****. This is in order to abide by the Govt's precautionary measures for curbing the spread of COVID-**. My flight PNR is I****H. But MakeMy...

Mar 19, 2020 by Pynshngainlang Nicholas Jyrwa

Makemytrip.com - Refund due to corona virus ^Open

I'm trying to contact MakeMyTrip since past *-* days but no one is taking calls or connecting through chat. We wish to cancel our flights due to pandemic Corona Virus, Police it's self has banned domestic group traveling and all but still the...

Mar 16, 2020 by Tejashri A

Makemytrip.com - Consumer Complaint ^Open

I made * goa bookings for * unit at MMT in the month of may **** back for Royal Palms Benaulim hotel Goa. I have stayed in the resort for at least ** times and know the quality of there room and service. Pictures displayed at the portal were of...

Mar 03, 2020 by Sunil Dutt

Makemytrip.com - Cancellation of international flight ticket ^Closed

Dear ​ My PNR is UHWHSW. ​Yesterday (Feb **th) I read the information below in Singapore airlines homepage. From ** February ****, **** hours, all new visitors with recent travel history to Daegu and Cheongdo in South Korea within the...

Feb 29, 2020 by Hyunjun

Makemytrip.com - Booking amount not refunded ^Open

I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...

Jan 31, 2020 by Shailesh Trivedi

Makemytrip.com - Refund for cancelled Jet Airways flight ^Closed

*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...

Nov 01, 2019 by Amar Nath Tandon

Makemytrip.com - Membership Not Being Cancelled ^Open

I bought MMTDoubleBlack Membership so I could cancel an existing flight booked through the Site for free. After paying for the membership, I was told only flights booked after taking membership could be cancelled for free. So I asked to cancel ...

Oct 23, 2019 by Hersh Kotecha

Makemytrip.com - Refund of Jet Airways cancellation of my flight ^Closed

Kindly assist in refund of the flight cancellation by Jet Airways for my travel scheduled for **th May'** booked through MakemyTrip. Since June - I have not been advised on any progress on this refund except that Makemytrip giving a very unreli...

Oct 19, 2019 by Anand

Makemytrip.com - Flight cancellation refund ^Open

Here is step by step list of event from last day *) i booked a return ticket from makemy trip from Dubai to bagdogra (Which was connecting flight) but On **th July& **th July I received message on phone from INDIGO that my Flight *E Dubai to ...

Oct 12, 2019 by Rohit Kaushik

Makemytrip.com - MakeMyTrip No Baggage Information ^Open

It is regarding our flight from Bangalore to Perth via KL on **st Nov '**. Yesterday, we booked our tickets (* person), via makeMytrip, where baggage info was not available. Based on our previous experience for Malindo flight booking via MMT, ...

Oct 06, 2019 by Luina Borah

Makemytrip.com - Refund on Suspension of Flight ^Closed

I had booked two tickets Hyderabad to Bhubaneswar by Air Asia Flight online using Makemytrip.com web site.Air Asia suspended the flight and informed me by email and advised to claim the refund if not interested to use the amount for future boo...

Sep 26, 2019 by LAXMIKANT DESHPANDE

Makemytrip.com - Eticket not issued ^Closed

I have done phone booking for an international sector with Makemytrip.com. I was told the booking is done and I will receive the e-ticket in * mins, it has been * days now and I still haven't received the e-ticket. I have done multiple follow-u...

Sep 26, 2019 by Varada Vaidya

Makemytrip.com - Refund not received on international flight cancellation ^Open

I had booked an international flight from Delhi-Germany-Italy-Toronto and Toronto-Zurich-Delhi on * aug** and ** aug** respectively. The Schengen visa got rejected just a few days before the flight and we requested makemytrip.com to initiate ca...

Sep 02, 2019 by Umashankar singh

Makemytrip.com - MakeMyTrip ticket booking fiasco ^Closed

On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...

Aug 28, 2019 by Neeladri Mitra

Makemytrip.com - Money not refunded ^Closed

I had booked a flight ticket from Hyderabad to Guwahati for **-Sep. I had to reschedule my ticket, hence I called the airline (Indigo) & cancelled my tickets directly with them, on the condition that full refund will be processed. Indigo staff ...

Jul 27, 2019 by SMRUTI RANJAN MALLICK

Makemytrip.com - Did not inform of flight cancellation ^Open

I had booked return flight from Atlanta, USA to New Delhi, India using makemytrip.com on **th June, ****. The flight dates are **th August, **** - **th August, ****. The airlines in question is United Airlines. Recently, I came to know (ind...

Jul 15, 2019 by Ayush Kumar

Makemytrip.com - Charged the credit card multiple times fraudulently ^Closed

Booking ID: NH************* Frauds and mistakes committed by MMT: *. Charging * times on the credit card which should have been just once. *. Two extra transactions are done by MMT without any permission from the customer or without OTP. *....

Jun 12, 2019 by Kiran Hagalahally Channegowda

Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch ^Open

MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...

Jun 07, 2019 by Kavita Nautiyal

Makemytrip.com - Double payments deducted with reluctance to refund the extra payment ^Open

It has been a very disappointing experience dealing with makemytrip.com. I had made * bookings with them but for one of the bookings, the payment was deducted twice (i.e. first payment was taken out but booking failed so had to make another pay...

Jun 04, 2019 by Bishmeet Jaggi

Makemytrip.com - Met with an accident due to negligence of MakeMyTrip ^Open

I had booked a cab from MakeMyTrip (MMT) from Pune to Mumbai airport on ** April with booking ID NC***************. I received an SMS with the details of the cab and driver. The cab was Hyundai XCent MH**CP**** and driver's name was Sarjerao G...

May 27, 2019 by Vikram Kakapuri

Makemytrip.com - Wrong air tickets booked ^Closed

I am a regular customer of makemytrip. I had booked air return tickets from Ahmedabad to Delhi on ** May **** for * June **** returning on *th June **** for * people. On ** May ****, I again booked a single ticket for the same return flights of...

May 27, 2019 by Bhagirath Sutreja

Makemytrip.com - Refund not processed since a month ^Closed

They sent an email stating that the refund will take ** business days. It’s been a month that they haven’t provided it. When I keep calling I get shouted on by their agents and they disconnect the calls on my face. Pathetic cx service. No e...

May 17, 2019 by Siddhant

Makemytrip.com - Tickets not issued after debiting my account ^Open

Very bad customer service. MakeMyTrip seems to have a bunch of frauds taking customer money and not issue tickets. I have suffered too much mental trauma because of them and still undergoing. I have booked * tickets for an important business me...

May 06, 2019 by Sudhakar Ravindran

Makemytrip.com - Incorrect information provided ^Open

I booked a room at Days Hotel by Wyndham Singapore At Zhongshan Park In Singapore via www.makemytrip.com. In their website, they mentioned that the hotel serves Veg Indian food and have a swimming pool. However, after check-in, I came to know t...

May 01, 2019 by Ritesh Choudhary

Makemytrip.com - Not providing Invoice ^Open

I have done booking through MakeMyTrip for the round trip of Delhi to Goa. I reschedule my trip Delhi to Goa and then asked for invoice but they people are not providing. I have cancelled my trip and asked for the invoice of the amount which I ...

Apr 07, 2019 by Satendra Pathak

Makemytrip.com - Money deducted but my flight ticket booking failed ^Closed

I had booked a flight ticket from Chennai to Bangkok on MakeMyTrip. I paid the ticket fare through phonepe, my money got deducted and my booking is not confirmed. It is clearly mentioned in the receipt that the partners bank had confirmed the r...

Mar 07, 2019 by Pavan Chetluri

Makemytrip.com - Money deducted twice while booking ^Open

This is with regards to a flight booking that was done by me on the *th of February through MakeMytrip.com, details given below. Money was deducted twice for only one transaction. I had raised a complaint with MakeMytrip.com on *th of Feb, whe...

Feb 24, 2019 by Priyanka saha

Makemytrip.com - Air ticket cancellation - MakeMyTrip ^Closed

I am booked ticket on Makemytrip website... Its shown partial refund for *day before cancellation... I am canceled **days before ..they are respond to me nonrefundable... Your refund amount is zero... Very worst website.. Cheated... ...

Jan 24, 2019 by Sarathbabu

Makemytrip.com - Poor service by makemytrip for cab service ^Closed

I booked a can to travel from Ludhiana to Amritsar @ ** pm on **.**.**. the driver didn't turn up till **.** pm and there was no response on the phone number shaed with us by MMT. I called customer service twice and another number was given to ...

Dec 24, 2018 by Huny Garg

Makemytrip.com - Misleading photo at makemytrip app while hotel booking ^Open

I booked hote - Regal Enclave, Khar, Mumbai via makemytrip app for * days. The pictures of the hotel and room shown at the time of booking were single independent rooms with beds and toilet. But at the time of booking they mention it as pods an...

Dec 13, 2018 by ARVIND R

Makemytrip.com - Wrong information given by makemytrip customer care executive on transit visa ^Closed

MMT service agents provide pathetic information, they give false information, i wanted to book an air ticket from bengaluru to Kinshasa for my dear one for the same i have contacted makemytrip.com customer service dated **.**.**** time **.** am...

Dec 02, 2018 by lohith kishan c

Makemytrip.com - Last name correctiom ^Open

I made a booking on **/**/**** through Makemytrip to travel from Hyderabad to Brisbane carrier Cathay pacific on */**/**** and return on **/**/**** from Brisbane to Hyderabad carrier singapore airlines. System did an auto correction of the las...

Nov 26, 2018 by Inna Reddy Katakam

Makemytrip.com - Refund not credited ^Closed

I was denied a checkin at hotel in ooty on a booking made on makemytrip. Ibooked the hotel well over a lot of days in advance and on the very day of check in we were denied a stay. Makemytrip failed to provide me with other accomodation but pr...

Oct 15, 2018 by Harshit Agarwal

Makemytrip.com - MakeMyTrip room reservation payment complaint ^Open

Booking was done on april **rd in makemytrip. Booking id :NH*P************. We landed on **th evening and we reached fab hotel at **:** and as per receptionist the parent is not been made. Spoke to MakeMyTrip through customer care and found th...

Aug 11, 2018 by Balaji Srinivasan

Makemytrip.com - Want my refund on medical grounds. ^Closed

Mr.Deep kalra, I had planned a international trip through makemytrip for this Aug-**, but unfortunate medical crisis has occurred, where Iam diagnosed with spine cancer and obviously not allowed to travel as the treatment is on. On human / med...

Aug 02, 2018 by pooja

Makemytrip.com - Refund not received ^Open

Planned Ooty trip through makemytrip. They cheated me by changing the tour plan and not covered the all sightseeings. After escalating to there customer service, they agreed to give me a refund of Rs. **** (Rs. **** to my credit card and Rs. **...

Aug 01, 2018 by Srikanth Kambala

Makemytrip.com - Holiday booking cancelled after sharing confirmation vouchers. ^Open

As this is the problem going on with the company since last ** days but there is no solution being provided by the company though being pre informed by the company and after confirming the booking details and when i had received all the booking...

Jun 29, 2018 by Rahul Mittal

Makemytrip.com - Charged almost double than actual ^Closed

I have booked Yatrsa guest house at Leh through makemytrip for which they have charged **** for two nights during May ** to **. On reaching there i found that the hotel though very good but for **** to **** range. When they came to know what I ...

Jun 23, 2018 by Dhiraj Kr Nath

Makemytrip.com - Transit visa requirement not confirmed. Deplaned in Singpapore and had to book new tickets ^Open

We had booked * economy tickets from Mumbai to Auckland (hopping flight via singapore and australia) at cost of Rs. *.** lakhs. Departure on *rd March ****, return on *rd April. Ticket was by Qantas and Mumbai Singapore leg is operated by Jet a...

Jun 22, 2018 by Vijay Ganpatrao Tijare

Makemytrip.com - Cashback not processed ^Closed

I booked a ticket today domestic floght using my citi card which was elogible for a cashback on Tuesdays for flight bookings of more than Rs****. I applied the code FLYNOW as desired and when I called them to ask how many days will it take for ...

May 23, 2018 by Rohit Arora

Makemytrip.com - Amount not refunded ^Open

Via booking ID NL************ and after making payment of Rs. *,**,***/-, me and my wife were scheduled to travel to Thailand for our honeymoon. But due to medical emergency (see attached documents) condition of my wife and after the doctor's a...

May 09, 2018 by ATUL AGRAWAL

Makemytrip.com - Refund not done ^Open

On **th of August, I made a booking through MakeMyTrip to Pearl Park Beach Resort at Neil Islands, Andamans to check in on **th August and check out on the **th. I paid ***** (Rupees eighteen thousand eight hundred and ninety seven). The booki...

May 03, 2018 by Nobel Aiyappa BC

Makemytrip.com - Hotels showing with wrong addressess ^Open

I searched for wayand hotels and booked nadhanael Home stay showing in wayand and map also, after booking the hotel when we contacted the hotel staff saying the hotel is *** km away from wayanad. when i contacted makemytrip, they are irresponsi...

Apr 27, 2018 by guna sekhar reddy

Makemytrip.com - Extortion under the name of cab booking ^Closed

Did a cab booking last week for my parents to catch an international flight. (** and ** year old senior citizens). Cab booking was confirmed and paid online which said it included all taxes, tolls etc to go from source to destination. Paren...

Apr 24, 2018 by Santosh Kamat

Makemytrip.com - Refund not yet received ^Closed

I cancelled ticket on */**/**** and the refund is yet to be received.Checked with airline GO air they made payment to makemytrip on the very next day..Make my trip does not have proper way of complaints management. Ticket reference no.R*C**L ...

Apr 22, 2018 by Anil Kumar Yadav

Makemytrip.com - Fraud in payment ^Open

I have booked a flight from delhi to dubai at tha time of payment the amount showing is **k but at the payment they have debited ** k without any information ...

Apr 08, 2018 by Ayush

Makemytrip.com - Refund ^Open

I booked misty madow hotel ( booking id- ( NH*************) at pachmarrhi.. on * march **** ,,. Rupee **** deducted from SBI account via debit card.. after about ** minute they cancelled my booking and notify me by SMS refund is processing .....

Mar 29, 2018 by Anurag shukla

Makemytrip.com - Refund not proceed by makemytrip ^Closed

I have booked my flights tickets ,as the flight was delayed on traveling date I have to cancel it and book another one,now make my trip is not giving me my refund...

Mar 16, 2018 by Pranav katlana

Makemytrip.com - Unsarisfactory service ^Open

Very sad on a * star hotel not providing basic amenities as promised to the customer. Not addressing customer problem. After * hrs of my literally fighting for my right with hotel people and @makemytrip people. I still get this answer. On their...

Mar 12, 2018 by Duhita Bajaj

Makemytrip.com - Asking for extra money for booking Made ^Open

Hello, I booked accommodation on Makemytrip.com for * families on the **th Feb ****... selected correct ages of the children room*: * adults and * children (ages *,*) room*: * adults and * Child (age *) room*: * adults and * child (age *)...

Feb 16, 2018 by Dinesh Reddy

Makemytrip.com - Denied Boarding due to transit visa issues which MakeMyTrip failed to notify / Refund issues ^Closed

On ** Jan **** I booked the Flight from Bangalore to Cotonou onward and return ticket on **th Jan **** and return journey on May *th ****. As scheduled on **th Jan at **.** pm I was at the Bangalore Airport to Board the Flight I checked in my...

Feb 10, 2018 by Pradeep Kumar J

Makemytrip.com - The refund amount not passed back to me. ^Open

I had booked a ticket on MakeMyTrip for an IndiGo flight. I wanted to cancel the ticket. The refund amount on MMT and IndiGo website differed. MMT stated the airline cancellation cost way too high, while IndiGo actually was paying back *** Rs. ...

Feb 05, 2018 by Harsh Vora

Makemytrip.com - Bali Tour package Make my trip ^Open

i had booked bali tour package from make my trip on **st of dec ** (booking id:nh*************) and done the payment of ***** which was initial amount to be pay . on *nd of jan ** we got the booking confirmation with air tickets , when we rece...

Jan 23, 2018 by shweta singh

Makemytrip.com - Over Charged & Services not provided ^Open

We booked Acorn Hideaway Resort & Spa as per the MMT rating of * star & well paid around **** for * days coz we wanted to make our little ones birthday perfect. When we were booking it was showing it was showing on website (www.makemytrip.co...

Jan 18, 2018 by Vikas Bhama

Makemytrip.com - Money refund from Makemytrip ^Open

i have booked a ticket from Lucknow to Delhi amount(**** inr - **** inr (from icici account) & ** from valet). i got message & Mail form Makemytrip that ticket was not confirmed due to end merchandise & technical issue & refund will process. Af...

Dec 26, 2017 by Amit Upadhyay

Makemytrip.com - Tickets wrongly issued ^Open

NF************** Rahul mamgain From the gurgaon mmt promised me to rectify the error which was done by the mmt ...! My tickets were made From * nd jan to *th jan but in the mail its shown up as *th of jan I complained the same day wi...

Dec 25, 2017 by Pankaj Dungarwal

Makemytrip.com - Money not refunded ^Closed

I tried to book a bus by make my trip on *th November from make my trip. But somehow the amount was deducted from my account and the booking didn't happen. I booked again using another payment method. Again the amount was deducted and the booki...

Dec 25, 2017 by Juhi Sharma

Makemytrip.com - Refund and timeloss ^Closed

On **/**/** I booked hotel premdeep in Matheran from Pune through mmt. It was my first bookong through mmt.We were * ,husband ,* year kid and myself. I booked cab also through mmt at * pm. Rs **** and Rs ***** debited each for cab and hotel ( ...

Dec 18, 2017 by Renuka Murnal

Makemytrip.com - Refund fraud ^Open

I had booked a flight from Kolkata to London through MakeMyTrip of the Booking ID - NN************* on Friday, ** June **, which I had to eventually cancel on the **st of June due to visa rejection, upon which I was assigned the Reference Num...

Dec 14, 2017 by Meghmala Bhattacharya

Makemytrip.com - Spoiled the vacations/ steal my money ^Closed

Hi.. I have booked a hotel/Homestay on **th nov **** from Makemytrip app for Goa for **th dec - **st dec **** and paid the complete amount of Rs ***** on the payment link provided by them. I had paid Rs. **** from my makemytrip wallet and rest ...

Dec 01, 2017 by Hemant Kamal

Makemytrip.com - Missed flight due to ticketing issue ^Open

Case facts: - I was provided a ticket from Singapore to Hyd via KL on **th oct. My transit time at kl airport was *hour. * hour is not sufficient time to change terminal, clear immigration, get a boarding pass. (kl terminals are far off and ...

Nov 19, 2017 by Gaurav Singh

Makemytrip.com - Refund and Vouchers not delivered ^Open

Makemy trip promised us Amazon vouchers of ***** for early payment for our trip upon completion of journey and assured for food expenditure Rs ****/-on board as they had not informed early, however not entertaining us inspite of several complai...

Nov 16, 2017 by mkpanda

Makemytrip.com - International Hotel booking not confirmed by MakemyTrip ^Open

Please refer my MMT booking id numbers NH************* and NH*************. I had paid the complete booking amount **,***/-- for two hotel rooms at hotel Scandic Star Hotel in Sweden on **th October ****. We were shocked to discover that our ho...

Nov 09, 2017 by Navdeep Pal Singh

Makemytrip.com - Cab was delayed by 3 hours ^Closed

I booked a cab from MMT and i did not get any update even before * hours of scheduled pickup time so i called them they told me that the are cancelling my booking . Finally they send me cab which was delayed by * hour ....

Nov 09, 2017 by Amit Kumar

Makemytrip.com - Makemytrip default booking children as infant in spice jet flight ^Open

I have booked * tickets from makemytrip and one ticket is child (* years old ) named sunang chakma and he has been mentioned as infant in the tiket but I booked as children and when I reached agartala airport spice jet counter staff charged me ...

Oct 29, 2017 by sanju chakma

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