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Tushar Kumar filed complaint against Make my trip on Jul 5, 2025
I have booked a ticket from Anand Vihar to Sirathu with * passengers via MakeMyTrip (“MMT”), covered under the policy of trip guarantee. On the day of journey, out of * tickets only * tickets were confirmed so, as per the policy of MMT I become eligible for *X refund on the tickets which remains waitlisted [(****/*)** = ****] after chart preparation. However, there was no official communication from their side. Additionally, despite my multiple follow ups they have not responded for the first ** days. Later also, they were not able to provide any satisfactory relief. Due to limitation of words in the portal i have attached a pdf copy containing details of the grievance.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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