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MakeMyTrip.com - MakeMyTrip room reservation payment complaint

Balaji Srinivasan filed complaint against MakeMyTrip.com on Aug 11, 2018

Booking was done on april **rd in makemytrip. Booking id :NH*P************. We landed on **th evening and we reached fab hotel at **:** and as per receptionist the parent is not been made. Spoke to MakeMyTrip through customer care and found that they didn't make my payment which was paid three months back. Fab hotel has made us to check-in provided if MakeMyTrip doesn't pay then we have to pay inspite of paying the amount. I am highly disappointed with the service of MakeMyTrip.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

MakeMyTrip.com

80

Total Complaints

32

Total Resolved

40.00%

Consumer Satisfaction

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