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Tofan Mohapatra filed complaint against Make my trip on Jun 1, 2020
I had booked a trip to BALI. Booking date is **th Jan **** and Travel date is **th March ****. There was no news regarding corona virus when I made the booking. But based on the coronavirus outbreak situation and travel advisory from the government I could not travel. I received a call from make my trip two days before the travel date, they suggested me to either cancel the booking or reschedule. For rescheduling they were asking around *****/- more and a date to reschedule. Since I don't know when it is safe to travel, I could not opt for reschedule. I had the only choice to cancel my trip. I asked them my full refund in the form of travel coupon or money. They told they will try all the possible solution and revert back to me but I am still waiting for their response even after my repeated followups. I am not in the position to bear this huge loss(Rs- ******). Please please please help me in this regard. You are my last hope.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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