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Amrapali Sarkar filed complaint against Apple India on May 22, 2021
My MacBook Pro **** model has started giving me issues right after the warranty period got over, like multiple keyboard entries and flexgate issue. After looking online I found out that just like me many people are facing the same issues and it is a manufacturing defect from Apple's side wherein they have used a relatively short wire for **** and **** models. Also, the keyboard they have provided is also defective. Sometimes some keys don't work, key "x" gives repeated x entries etc. I have paid around Rs *,**,*** in the year **** to buy this laptop, now they are asking me to replace the display which would cost me more than Rs **,*** for their fault. After calling them repeatedly, they are still not acknowledging their mistake and have been telling me that had it been a **** model, they would have given me a free service. Kindly, help me in bringing this to their notice and please do the needful. I feel cheated from such a big organisation who claims to be in the top of the market
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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