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Intermiles - Incorrect Refund Amount Claim

Moloy Bhoumik filed complaint against Intermiles on Jun 2, 2022

I purchased a refundable ticket from Intermiles with value added product pertaining to cancellation of ticket as well. For some personal reason I couldn't travel & decided to cancel the ticket & the problem started with incorrect information on my refund amount. They have credited inaccurate amount in my credit card & have escalated the matter but it's been unprofessional & disappointing experience in dealing .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Intermiles

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

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