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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Intermiles?
If you are not satisfied with Intermiles, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Intermiles and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Intermiles
But before filing a complaint, you should
a. Contact the customer support of Intermiles first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Intermiles - My JPMiles were made zero without informing me and now not restoring them Open
I received a mail from jetprivilege.com on **.**.**** that I was having JPMiles of **** in my account no.*********.But when I inquired with the customer care executive Mr.Sumit today **.**.****, i was informed that those miles are expired. But ...
May 14, 2023 by B Ravi Raju
Intermiles - Refund Delayed by 45 days Closed
*. On **-Jul-**** I booked a ticket from New Delhi, India to Halifax, Canada for my daughter with the booking reference number: IBFA************** *. On **-Aug-****, I had to cancel the ticket due to a Visa delay *. On **-Aug-****, I receive...
Oct 11, 2022 by Dhriti Uttaradhi
Intermiles - Intermiles Points Expired without Reminder Open
I was an individual with Jet Airways and always flew with them and accumulated lot of Miles. Suddenly out of no where when Jet Airways sold there miles division Intermiles popped up. Intermiles has given no reminder and has taken away all the m...
Aug 25, 2022 by Gaurav Vimal
Intermiles - Unable to redeem miles Closed
Intermiles is not allowing me to redeem miles. Even though I have miled it says you are not eligible to redeem miles. It is like they intentionally blocking redemption as my miles are closer to expiry. After days of multiple follow ups. No reso...
Jul 28, 2022 by Mahalaxmi Krishnan
Intermiles - Incorrect Refund Amount Claim Open
I purchased a refundable ticket from Intermiles with value added product pertaining to cancellation of ticket as well. For some personal reason I couldn't travel & decided to cancel the ticket & the problem started with incorrect information on...
Jun 02, 2022 by Moloy Bhoumik
Intermiles - Fraud by Intermiles Open
I have booked * ticket through Intermiles as redemption booking for **th June ****. Payment and miles both have been deducted and booking was on waiting. I spoke to customer care and they said it usually confirm in *-* hour. If money and miles ...
Jun 13, 2021 by Vikas Jain
Intermiles - Intermiles reward points redeemed but flight not booked Closed
Hi All, This is in regards to complaint reference number ********/********. I have been trying to reach out to your customer support representatives via email and call for almost a month now. I haven't got any concrete answers to my quer...
May 27, 2021 by ash
Intermiles - Refundable tickets are not being refunded Open
I booked two tickets to travel from Ahmedabad to New Delhi showing refundable label and while approaching Intermiles to reschedule or cancel the tickets , they refused to me. I am intermiles member since many years, I am surprised by their cust...
Mar 13, 2021 by DILIPMUAR NATVARLAL ZAVER
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