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Intermiles - My JPMiles were made zero without informing me and now not restoring them

B Ravi Raju filed complaint against Intermiles on May 14, 2023

I received a mail from jetprivilege.com on **.**.**** that I was having JPMiles of **** in my account no.*********.But when I inquired with the customer care executive Mr.Sumit today **.**.****, i was informed that those miles are expired. But there is no information on the same. Further if same thing happened with Bank account where account is not operated for * years, all our money would gone. Is it justifiable? My miles are as good as money so that I can book flight tickets.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Intermiles

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

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