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Giva jewellery - Incorrect refund amount

Swarna sharma filed complaint against Giva jewellery on Feb 9, 2026

I have purchased earrings from Giva and I have seen in the parcel one earrings was missing when I have sent that for the replacement they said item is out of stock. Either I have to choose a different product or they will initiate the refund. I wanted to go for the refund option but They have initiated the refund only of rs *** where as I have paid *** rupees for the order. After follow up the multiple times they are not solving that query their customer support is manipulating every now and then.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Giva jewellery

24

Total Complaints

13

Total Resolved

54.17%

Consumer Satisfaction

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