Facebook Pixel Tracking

Giva jewellery - Return not picked up

Ayushi mainwal filed complaint against Giva jewellery on Oct 18, 2024

I ordered a ring from giva and it did not fit so I placew for return but my order did not get picked up for a long time and now they are asking me to self ship the order to some address or visit their store. I don’t have a store nearby neither I have time to self ship the order due to work constraints. Their customer service is also very pathetic as they are not available most of the time or just keep repeating the same statement again and again. I did not understand why they are delivering the orders if they are unable to pick it up from the same location. They should shut down their online stores if they are unable to provide these basic services.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Giva jewellery

14

Total Complaints

10

Total Resolved

71.43%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Muskan Yadav on Apr 23, 2024

Giva jewellery – Jwellery broke after a monthClosed

I purchased a bracelet from giva . And the quality is so low that without any struggle the bracelet got broke.. and purchased this on ** feb only

Puja Chowdhury on Oct 14, 2023

Giva jewellery – Package was not delivered due to wrong contact number has already raised a complaint Closed

I had already filed a complaint in the very next day that the order was not delivered due to wrong contact number and I was promised that the amount will be refunded back once the order status changes to RTO but the...

Aliza shaikh on Oct 5, 2023

Giva jewellery – Exchange product not receiveClosed

From last ** days i had calling and emailing giva customer care and giva grievance team looping this companies CEO mail. Still they're not resolving my issue after so many email and reminderes they're not answering ...

Maheswari A on Aug 24, 2023

Giva jewellery – Am order cancel but Not refund my moneyClosed

Giva jewellery am order chain Next after few hours am not like so order cancelled of date ** August **** but today ** august **** but refund my money my order id GI********** and my payment UTR no ************

nirali sonchhabda on Jul 5, 2023

Giva jewellery – I dint get refund amount back in wallet or original sourceClosed

My jewellery was under warranty period and it started getting black. I have asked for re-plating of jewellery but the company said as it is under warranty period we will replace the item with new piece. We have wait...