Easemytrip - hotel room not provided after confirm booking and advance payment

Sunil kumar filed complaint against Easemytrip on Dec 18, 2022

This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed And It Caused A Great In Convenience To Us. I Have Sent A Written Complaint To Easemytrip And They Asked My Bank Details On Nov **,**** For Payment Of Compensation. But Even After One Month It Is Not Paid. I Need Compensation For Spoiling My Holiday , Inconvenience Caused To My Whole Family.I Need Compensation Of Rs ***** For All This In Convenience..

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Easemytrip

138

Total Complaints

Total Resolved

59.42%

Consumer Satisfaction

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