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Homelane Interiors - Homelane Refund of advance not being made miscommunication of terms and conditions

Kailas Kelgandre filed complaint against Homelane Interiors on Oct 28, 2023

Myself, Kailas Kelgandre, from PCMC Pune I booked Homeland Interior Services for September **, ****. They provided me with a quotation and design. letter that day, I compared the quotations with interior service providers and found that homeland prices were very high. So I decided to cancel the booking and ask for a refund. I messaged their sales representative on WhatsApp and asked for a refund, and now they are not denying the refund. I need your help. I have attached some email conversations with them for your reference.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Homelane Interiors

13

Total Complaints

2

Total Resolved

15.38%

Consumer Satisfaction

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