Ease my trip - Holiday package not delivered as promised
Mohit Darmwal filed complaint against Ease my trip on Jan 29, 2023
Hello Team,
I have booked a holiday package to Dubai from ease my trip with reference Id QRYINTHOL**DEC******.
I arrived dubai on **th January ****. I had a cruz dinner planned on **th evening at *-*.** PM as per tour plans. I reached dubai airport at * PM then reached hotel at *.** PM after following immigration.
But suddenly as tour planner changed pickup timing for Cruz dinner from *-*.** PM to *-*.**PM.
As I have reached hotel just from travel so hence I needed to process formalities at hotel reception then went to room. In these events my tour planner left me saying you are delaying. But as agreed earlier my pickup was to between *-*.** PM. But your planner suddenly changed the timing with out my consent. As I already paid they did not reschedule this event again neither gave me refund.
Please assist me on getting my refund for the event i did not participate but paid.
Regards
Mohit
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Prisha shah on Jul 3, 2025
Ease my trip – Unable to get flight ticket refundClosed
I had booked a flight ticket via EaseMyTrip. However, I received a mail from the airline stating that the flight has been cancelled and I can request a full refund. I requested a refund via mail to the airline and a...
Satinder Kumar on Jan 7, 2025
Ease my trip – Payment done but ticket not booked Closed
I have booked flights two times through ease my trip application, I paid amount ***** & ***** via PhonePe app but every time payment is deducted but ticket not showing or not received any booking confirmation throug...
Kirti Joshi on Jul 31, 2024
Ease my trip – Horrible ExpirenceClosed
I made the booking Trident jaipur from ease my trip on **.**.**** my booking ID is-EMT********* i got the mail and message from the ease the trip that my booking were confirmed after that I have done all the fur...
SRIDHARAN SADAGOPAN on Jul 26, 2024
Ease my trip – airlines cancelled the flight refund applied thru Ease My trip but no refund since three monthsClosed
i booked the ticked for Chennai to Nairobi by PNR LSTEAG THRU EASE MY TRIP ON ** TH APRIL ****. IN MAY I GOT THGE MESSAGE FROM ITIHAD AIRLINES THAT THE FLIGHT WHICH WE HAVE BOOKED FOR **-**-***** HAS BEEN CANCELLE...
DR BISWAMBHAR AGARWAL on Jul 9, 2024
Ease my trip – Full refund not received Closed
Flight cancelled by airlines, but still ease my trip is paying me Rs ***/- less