Loading...
Somesh Saran filed complaint against Oyo on May 1, 2019
I have done * room booking with Oyo (Oyo ***** hotel Anupama) on ** April and prepaid them tariff of room for * night stays for the check-in date of **/**/**** and check-out date **/**/****. Without any prior information on the check-in date, they have shifted me to a low category hotel ( Oyo ***** The new hill retreat). When I denied to check-in and asked for refunds (as they have done breach of agreement) no one had replied me appropriately. At last one of their customer executive confirmed me to refund my day tariff without any deductions additionally with inconvenience charges back to me. But now on connecting with them on customer care, they have just refunded me only **** rupee. How this amount can be matched to my day tariff i.e half of **,*** rupees plus the inconvenience my family have faced. Kindly help me out.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked a room in Oyo for two guests at a hotel called supermoon red moon residency elite at porur, chennai. I already paid the amount of Rs **** in the oyorooms app and once paid it shows a pending amount to be pa...
I have booked rooms through oyo app for **/* and **/* on **/* morning. While visiting the property. The property management shown us a very worst and Ac not working room. I asked them for a good room but they told t...
mujhe mera refund chahiye maine jo room book kiya tha pement bhi kiya par room na milne ki vajah se cancel kiya abhi tak refund nhi aaya h ** din ho gye h nhi aaya **hr m to m polic complain karunga
Booked a Hotel through Oyo on **th December, **** with prepayment of Rs. **** as the full booking amount. Upon arrival, the hotel rejected my booking saying rooms are full, after contacting Oyo support they assured ...
I am writing this mail to inform you that I have made booking through OYO via call for * guests with booking ID - Q*RX**** on ** Nov. **** but when I called the hotel manager - ( Rajeev Jha )for inquiry of locatio...