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Kumar Iyer filed complaint against Goibbo on Mar 9, 2021
I am bringing your kind attention on my pending refund for a ticket that was booked with Goibibo.com, now almost a year back.
Ticket No: *************
PNR No: NZDR**
Name of the Passenger: Ajay Kumar
Chicago to London flight No. BA**** departing March **th **:** and arriving London on March **th **:**, operated by American Airlines
London to Bengaluru flight No. BA*** departing March **th **.** and arriving Bangalore on March **th **:**, operated by British Airways
Due to the travel restriction imposed on visitors travelling to India, the passenger was not allowed to board this flight.
I have confirmation from British Airways on **/**/**** that amount of USD ***.** related to this flight cancellation has been fully refunded to Goibibo, under reference number **********.
In spite of various reminders, I have still not received my refund back.
Request you to kindly look at this matter as the travel agent Goibibo is not responding to any of my communication.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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