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Sonali Verma filed complaint against Easemytrip on Oct 2, 2023
I booked my Gofirst flight on **th May (QB*ITG), of which Rs.**** refund was needed to come. I asked gofirst about it, and they told me that they have already processed a refund to these guys and they should have informed the customer about the NCLT form - & should have provided Username & password which you haven't given me yet. I mailed them on *nd August after speaking to them on call regarding the details and on the call they mentioned that they will reply within ** hours and the customer care guy knew nothing about the gofirst flight. I didn't get any reply so started calling them again but I was not able to connect. Maybe they have. Blocked me. I mailed them again on **nd August and requested them not to steal my money as I am going through very tough phase but they didn't reply nor I'm able to connect on call.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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