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Zoom Car - Fraud

mayank filed complaint against Zoom Car on Nov 8, 2024

This is to inform you that the car was booked on September **th, and the payment of **,*** was made. when the car was supposed to arrive at the venue, an OTP was requested to confirm the ride. As a result, the users account was deleted. Currently, neither the car owner nor the driver is reachable, and we are left with only the payment confirmation. Unfortunately, the app does not provide adequate customer support for such issues.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zoom Car

58

Total Complaints

30

Total Resolved

51.72%

Consumer Satisfaction

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