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Jeeves.co.in - Filing insurance claim against broken smartphone screen

ishan tripathi filed complaint against Jeeves.co.in on Jul 24, 2019

I purchased a smartphone from flipkart along with which I purchased an insurance from jeeves covering accidental damage to the phone upto * year... Now when I filed for the insurance claim, i was directed to a webpage to upload some documents showing mobile damage along with some id proof....but there was no option on this webpage to submit these documents.... Their helpline number is always busy and flipkart too doesn't respond to any calls... Please help!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jeeves.co.in

41

Total Complaints

23

Total Resolved

56.10%

Consumer Satisfaction

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