Easemytrip.com - Easemytrip took money to reschedule my two bookings but did not issue the tickets I had to cancel th
Anjana Chaudhari filed complaint against Easemytrip.com on Jan 22, 2022
I had made two bookings from Easemytrip.com for Pune- Delhi sector on **nd January **** which includes senior citizens and kids. Due to increased COVID cases and curfew being imposed in Delhi I requested EMT to either give refund, credit shell or reschedule my booking for next month.
Easemytrip charged ****/- rupees (proofs are there for payment) to change both the bookings for **th Feb but didn't issued the tickets (it was ** days before travel date) they wasted one day completely and next day asked for extra **k to change the tickets.
It's completely mental harrasment for me. I kept telling them it's your fault resolve it but no solution being given by them. In financial crunch I cancelled my tickets and lost big amount. They are totally responsible for the financial loss and mental trauma.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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