Prateek Mathur filed complaint against Oyo on Aug 3, 2019
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** including * rooms to be paid at the hotel. Upon reaching the hotel manager denied check-in upon arguing about the call and all he said *** would be charged extra. When I said to call Oyo (because I was in Katra and their local networks work only, I was unable to make the call) he denied saying I won't allow you to use my phone. Then after so many arguments, he said he will charge *** and give you a different lodge as I was with my family including ladies I accepted because I was stuck in that place. Check-in ** check out ** July ****. Now when I am in-network zone from ** to today i.e * days OYO team is not responding to my calls I had complained * times they without calling me give reply as query solved.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked a room in Oyo for two guests at a hotel called supermoon red moon residency elite at porur, chennai. I already paid the amount of Rs **** in the oyorooms app and once paid it shows a pending amount to be pa...
I have booked rooms through oyo app for **/* and **/* on **/* morning. While visiting the property. The property management shown us a very worst and Ac not working room. I asked them for a good room but they told t...
mujhe mera refund chahiye maine jo room book kiya tha pement bhi kiya par room na milne ki vajah se cancel kiya abhi tak refund nhi aaya h ** din ho gye h nhi aaya **hr m to m polic complain karunga
Booked a Hotel through Oyo on **th December, **** with prepayment of Rs. **** as the full booking amount. Upon arrival, the hotel rejected my booking saying rooms are full, after contacting Oyo support they assured ...
I am writing this mail to inform you that I have made booking through OYO via call for * guests with booking ID - Q*RX**** on ** Nov. **** but when I called the hotel manager - ( Rajeev Jha )for inquiry of locatio...