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Ankit Kulkarni filed complaint against Cleartrip on Apr 30, 2022
I tried to book Air Asia flight from Pune to Bagdogra scheduled for ** May ****.
The date of booking was ** April ****.
However the payment failed but the money was deducted from my account. I got an email on my email id that payment failed and any money deducted would be refunded in *-** days. However no money has been credited to my account. I tried to reach cleartrip by sending email to their id customersupport@cleartrip.com However I got the responce the cleartrip has moved it customer support to online. On my cleartrip account I cannot see any bookings as the transaction was failed. Hence I cannot engage customer support.
Below are he trip details:
Details of your booking
Trip ID ************
Booking summary
Pune → Bagdogra
** May, * travellers
Booking amount
Rs. **,***
Rs. *** by Reward Points,Rs. **,*** by Debit Card.
Kindly help
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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