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arun singh filed complaint against Samsung on Jan 31, 2023
I ordered a Samsung tab on * Jan through the Samsung shop app that I received on * Jan evening . When I unboxed it I found the screen was not working . I immediately informed this concern to Samsung care toll free no . I was quite surprised to hear from a Samsung executive that you must visit the service centre to verify the defect. i asked samsung executive when i haven't operated the device then what is the reason to visit service centre but they was misbehaving on this issue . I immediately informed this issue to the national consumer helpline. As a result Garima Malhotra contacted me and arranged a pick up of a tab from home after that on ** Jan I received mail from Pankaj Bhatt mentioning your coupon issue date is ** Jan but i haven't received it yet. It's more than ** days yet I haven't received a tab or refund.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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