Apple - defective product recieved

the issue is regarding my iPhone X it has a battery issue like it takes around * long minutes to rise a single % and later charges too slowly and even I hav visited the service centre multiple times and got the device replaced thrice but the issue dint resolved and when I reached to the apple support there is no proper response from the apple support like I have been using the defective device since * months and I have complained to apple care about the issue a moth back but I dint get any solution from the apple team my apple case id is-************ even I requested the apple to upgrade or refund the amount I paid towards the device but the apple care just ignore my words and I hav submitted the logs and screenshots to apple * times but still they call me and ask frequently for the logs and screenshots I have already wasted my ***** rs just by frequently visiting the service centre which is **km far from my place so I need a refund of my device along with the compensation since I have wasted my ***** rs just to visit the service centre and the bill of the device is attached below the imei no of the replaced device-*************** and serial no-fk*xk*q*Jclf