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Apple - Defective product found after opening brand new sealed box ^Open

I purchased a premium Apple Product: (Apple MacBook Air 13-inch Retina Display, 1.6GHz Dual-core Intel Core i5, 128GB) – Color: Gold from Ezone- South City Mall, Shop No: B10, 375A, Prince Anwar Shah Road, Kolkata-700068 in the evening of 15t...

Apr 23, 2019 by Supreet Bhattacharjee

Apple - Faulty replacement product ^Open

I purchased an iPhone X on 3rd April 2018. with the value of Rs. 80500. The device encountered some heating issues due to which it was submitted to the iQor service centre on 28th March 2019. The product was replaced as per Apple policy but the...

Apr 20, 2019 by Harsh Singh

Apple - Demanding money for a subscription ^Open

I am using the Apple iPhone. From September 2018, I couldn't download or install any app in it. I called customer care. They are saying that they paid Netflix app and scanner app without my permission from their account and saying, only if I pa...

Mar 02, 2019 by Subramaniyan K

Apple - Defective product from Apple ^Open

I bought a MacBook pro exactly 7 months back. There was a serious issue with it and I have got half of the parts replaced. I have got the Keyboard, trackpad, battery, speakers replaced till now. Today I get a line of dead pixels on the screen. ...

Feb 25, 2019 by Jagan

Apple - Company fails to give services ^Open

Software problems are coming from 1 month after purchasing my iPhone 7 mobile. My frequent phone calls are cut off. Many times Apple is not giving me any response and solution to this problem. I even gave them proof of the call cut but even aft...

Feb 20, 2019 by MAHESH LAKHRAN

Apple - Defective product recieved ^Open

the issue is regarding my iPhone X it has a battery issue like it takes around 9 long minutes to rise a single % and later charges too slowly and even I hav visited the service centre multiple times and got the device replaced thrice but the is...

Feb 11, 2019 by ATUL KUMAR

Apple - Apple not replacing device under warranty ^Open

I ordered online on www.amazon.in on the 28th October 2018 an iPhone X (Invoice enclosed). The phone has been giving me trouble off late and despite sending to their authorized service center, I am not able to get any resolution. Their authoriz...

Feb 07, 2019 by Rahul Sindhi

Apple - Apple dishonoring commitment ^Open

Apple committed the replacement of iPad pro 2018 256gb WiFi+cellular due to technical issues. 2 consecutive replacements were found to have manufacturing issue - subsurface crack below the screen. On escalation, Apple support executive committe...

Feb 05, 2019 by Naveen CB

Apple - Mobile phone issue ^Open

hi, actually I was purchased a apple mobile phone 6s (32gb) and my device is in under warranty and now my device is not working properly so that’s why I visited to Apple Authorised Service centre (unicorn onfosolutions pvtt. ltd. shop no....

Feb 02, 2019 by Mohit Kumar

Apple - Defected product delivered ^Open

I received product from Flipkart on Jan-14-19 when that time I checked phone. I identifed some issues i.e receiver issue as well as mobile heating issues.i complainted to the Flipkart regarding this issues. They are saying we was raised complai...

Jan 19, 2019 by chaluvadisekhar

Apple - Apple warranty rejected due to uncorrelated reason ^Open

Apple Case: 100634596968 Hi Tim, Hope you are good. I am firstly sorry to write an email to you and most likely it won't be read and replied back but I think it will at least give me some peace of mind that I at least did my part as a loyal...

Dec 30, 2018 by Gaurabh Patodia

Apple - Product Company Defect Not resolve in 10 days ^Closed

I have gave my iphone xs max 256gb on 17 december to apple authorised service centre and today is 29 december but my iphone company defect problem not resolve yet ...

Dec 29, 2018 by JITENDRA

Apple - Apple Iphone 7 covered under replacement program rejected for no fault of mine ^Open

I was using apple iphone 7 since Jan'18. In Sep'18 i found an issue of no service in my mobile and approach apple regarding this. i came to know that there is a free replacement program running for this issue. Phone was sent to apple repair cen...

Nov 14, 2018 by venkata subbarao pendem

Apple - Iphone x display issue ^Open

My iphone x was ok untill i give it to icare for display problem and after 2 days they called and said its water damage and it cant be repaired and it have to be replaced ... And they ask for 64000 rs... ...

Oct 31, 2018 by Adil

Apple - IPad: Defective product (scratches) and accessories missing ^Open

I ordered an iPad from Flipkart on 20th October and it got delivered on 22nd October. Order ID: OD113690915800327000. They sent me the product with accessories missing and also the device has scratches on it. I made a replacement request 5 time...

Oct 30, 2018 by Manoranjan Panda

Apple - WiFi stuck in off mode after update ^Closed

On 17 July 2018 i took a I phone 7 128 GB.In August month i did update my phone with the help WiFi After new update of ios 11.My mobile phone stuck in off mode .it is always in off mode.i visited apple authorize services center at DEHRADOON...

Oct 11, 2018 by furkan sabri

Apple - Manufacturing defect iphone 7 provided me as replacement of defective iphone 7 ^Open

On 23 July 2018 I bought iPhone 7 32GB Jet Black colour (Serial No. F17WJ27YJ5KN & IMEI No. 353833082355584) from Reliance Digital at Logix mall Noida. This device was a manufacturing defect, which I began to realize when I saw that the colour...

Sep 29, 2018 by Piyush Kumar NIrmal

Apple - Facing issues from the last three months till now i didnt get any solution and again there are askin ^Closed

Its the worst situation for me to write the negative situation regarding my experience. Day by day i am facing issues but still i didn't get resolved (network,severe hanging, apps suddenly closed, heating) for this purpose i contact Apple suppo...

Sep 13, 2018 by lakshmikanth

Apple - Defected phone delivered (intentionally) ^Closed

Purchase apple iPhone 6 in Jan'17. Right after the warranty got expired in Jan'18; I started facing issues with the touch. Popularly known as "Touch Disease" in apple iphone 6 & 6 plus. Apple had admitted that this is a manufacturing defect and...

Sep 09, 2018 by Akshat

Apple - I phone not working ^Open

i have purchased my phone on 24-09-2017 from flipkart and on july-20-2018 my phone automatically turn in dead condition around 10 pm in night while talking ,next day i went to authorized apple service center there i show my phone they checked...

Aug 15, 2018 by rahul baghel

Apple - Wrong product deliverd ^Closed

I ordered Apple EarPods Airpods from boomcartz.com via an ad promoted on instagram app and received a fake Chinese wired EarPods with duplicate charger and a usb charging cable. i sent mail and contacted the site from their page and was not rec...

Jul 25, 2018 by yash gangar

Apple - Macbook pro 2017 issue ^Closed

I have purchased Macbook pro 2017 on October 2017, I am facing intermittent display issue, Macbook pro doesnt start intermittently, from last 8 months. I have visited Maple Service centre 8 times but all my effort went in vain. Still i m facing...

Jul 13, 2018 by rajendra bisht

Apple - Waited more than 2 weeks instead of promised 3-5 days for MacBook Pro repair ^Open

I sent in my MacBook Pro for repair on Jun 22 at the Genius bar because the battery is so swollen that I am afraid that it will explode sometime. I checked, it has used less than 150 cycles out of 1,000 promised cycles. Besides, the system repo...

Jul 06, 2018 by Qiang Wang

Apple - Phone not repaired ^Open

i m having issues after my first repair form apple they replaced my screen and after that repair i am intermediatly unable to answer my phone calls so the basic function is not working the touch disables sometimes but i have submited for a chec...

Jul 02, 2018 by subham chakraborty

Apple - Delivered different phone ^Open

I have ordered clone of iPhone x but they deliver me clone of iPhone 7 with network problem . I had paid 200 through paytm and else 11500 code and now they r not picking my phone or not answering my messages...

Mar 31, 2018 by Jatinder singh

Apple - Wastage of time ^Closed

Case Number: 100406356644 I bought Apple 7 in the first week of January. Just after, I bought my phone, it kept restarting. I called customer care. They asked me what operating system I was using. I told them 11.2.2. Then they asked me to do...

Feb 02, 2018 by Apple customer

Apple - Phone not repaired under warranty ^Closed

I have visited at hisar apple care for repair the phone they denied for repair the same under warranty however my phone is under warranty.... Serial no - FFMSLFLVG5MN Regards, Sunil Kumar 9896251400 7082118258...

Nov 12, 2017 by Sunil kumar

Apple - Manufacturing defect Iphone 6S (20 days after purchase) ^Open

my self prashanth b n bought iphone 6s on 12 may 2017, within 20 days observed a issue where receiver is not working for the same reason i had submitted to authorized service center planet care (banasankari branch bangalore) on 03 june 2017. i ...

Jun 21, 2017 by Prashanth B N

Apple - Faulty phone ^Open

I have purchase a new iphone on 1 January 2017. Just after my purchase its rear camera stops responding. I have showed in service center they told me phone is to be replaced. Now 3-4 days they are saying that they have replaced screen and camer...

Feb 08, 2017 by ISHAN AGRAWAL

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