Apple - Damage product ^Open

Sir , I have purchased an iphone ** from your registered seller named I Crest (bareilly, Uttar Pardesh ,India ) on dated ** th of September of last year **** and then after few days i started facing issues of battery as it started decreasing ...

Jul 09, 2020 by Saksham Singh

Apple - IPhone has multiple issues like software and hardware ^Open

I have these issues with the phone but they are not able to resolve this * battery charging * Restarting issue * Heating issue * The receiver speaker is not working * Apps are crashing * The phone is acting abnormally * And so on......

Jul 06, 2020 by Kiran Raj

Apple - Counterfeit Apple Product Airpods Pro ^Open

This vendor is listed on OLX, where he is selling counterfeit products of several different brands. His user name is The Mobile World. Quoting COVID as a reason, they have only been accepting pre-paid payments. In order to assure buyers of th...

Jun 29, 2020 by Upanshu Singh

Apple - MacBook Pro Defective product ^Closed

I have purchased a MacBook Pro **** model in December ****. After just a year and half, I simply wake up to see that my display is not working anymore. When I contacted the tech support online they concluded that it is a hardware problem and I ...

Jun 20, 2020 by Ravali Yendala

Apple - Mental torture and harassment by apple support and service center ^Open

I purchased Apple Macbook Pro model no. A**** on **th of August **** from apple authorised store at connaught place New Delhi. It's been less the * months that I started noticing weird glitches on the screen. I was very much afraid so I took i...

Jun 15, 2020 by Aaditya Kumar

Apple - Product ^Closed

I have ordered apple smart watch but I got duplicate product now the person has stopped my calls. I need refund for this product...

Jun 09, 2020 by Eswar

Apple - Warrenty in lockdown ^Open

Hi, i have purchased apple earpods on june ** th ****. Warrenty is one year . Now one of earpod is not working and every shop is closed . So how can i get the warrenty on this during lockdown since its getting close in few days . Whether are y...

May 27, 2020 by Deepali singh

Apple - Excessive heating of mac ^Closed

I am writing this to you after so many customer chats and call customer care and went physically to the service centre. i purchased a macbook air **** around ** months ago and i have been facing overheating problem of the macbook charger and th...

May 22, 2020 by saarthak aggarwal

Apple - Apple I Mac desk top was given for service in December 2017 ^Open

I had given my apple desktop in December **** I got a mail once but due to oversight I missed the mail and I was preoccupied on my personal pressings hence lost completely the track of the product ,when I contacted on Feb**** Apple responded th...

May 18, 2020 by RAJESH T N

Apple - Replacement issue ^Closed

My phone becomes unresponsive and frozen, rapid battery drain, white dot on display. It is under warranty. I had recently visited apple authorised reseller (ivenus gandhidham-******) they are telling me to get my display replaced and firm reset...

May 16, 2020 by Aditi

Apple - Faulty Airpods ^Open

The airpods purchased are faulty sent to service providers but they couldn’t detect the problems and company is not ready to replace...

Apr 23, 2020 by Subham Prasad

Apple - IPhone 8 Plus Network Issue ^Open

I purchased the device back in **** Jan , and in November same year I've got replaced the phone due to battery issue, and after * month, i was getting network issues, but i ignored it because when in re-start the device it was working fine. ...

Apr 15, 2020 by Arjun K Gopi

Apple - MacBook Pro staingate anti reflection damage ^Closed

I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...

Apr 12, 2020 by Srinithin

Apple - Failed Account recovery as eSIM is deactivated after resetting ^Open

I reset my iphone **, after reactivating my phone my eSIM is deactivated hence i am not able to get OTP. I provided apple id, password, card details still iforgot.apple.com show me it will take * more days as i already wasted * day. The eSIM sh...

Apr 10, 2020 by Anand Patil

Apple - Unauthorised Subscription Renewal ^Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Apple - Not able to make calls on iPhone after software update ^Open

My iPhone * , which was earlier working fine went into a frozen mode with apple logo on a white screen. I updated the iPhone to the latest iOS **.*.* with Mac. after the update my phone has stopped making calls nor allowing me to attend the cal...

Mar 13, 2020 by S RAJ

Apple - Apple watch screen cheap broken ^Closed

I had purchased an apple watch series * of **mm , bill is also available. But recently the screen of it broke, as it is very delicate despite the hefty cost of watch. And it is still under warranty, I went to apple service center in Vadodara ci...

Mar 08, 2020 by Sanskar

Apple - Airpods 2 Exploded and burnt ^Closed

My AirPods got exploded suddenly when I was wearing it suddenly some low high volume started coming when I have taken it off smoke cane out I thrower it from my hands it caught little fire...

Mar 08, 2020 by Samkit jain

Apple - Wrong faulty product delivered ^Open

I have ordered series * copy worth rupees **** but the product shown in the post and video are way different from the one i got. Its like chinese toy. ...

Feb 18, 2020 by V sawant

Apple - Bought a defective iPhone ^Open

Bought an iPhone ** Pro *** GB on Jan *, ****. From the first day, the iPhone was having some touch issues. I contacted apple support right away through online chat. They suggested me to reboot the iOS as well as to reset my device. Nothing ...

Jan 30, 2020 by Navroop Singh Bajwa

Apple - Unauthorized international SMS ^Open

My iPhone is sending an automated international SMS....

Jan 28, 2020 by Celestine Preetham Lawrence

Apple - Product Camera issue ^Closed

I purchased an apple iPhone ** recently, the phone camera has a fault and it is completely useless. there are visible spots and flares and it is just a waste of my hard earned money because I gave it to the apple service centre too, they agreed...

Jan 13, 2020 by Andre Johnson

Apple - Display is not good ^Open

I have purchased I phone XR on December **th ****. While using I found that display of the phone is yellow and causing heaviness & irritation in my eyes after the use of even ** minutes. I went to reseller who directed me to support center h...

Jan 09, 2020 by Ganesh Nagesh Joshi

Apple - Manufacturing Defect ^Open

On around *th December I planned to upgrade to iPhone pro ** which cost me a kidney aka *.*L. When I opened the box and used it for a week, I came to know about some display issue so I came running to the showroom for an exchange, they said "He...

Jan 05, 2020 by gaurav

Apple - MacBook Pro not working ^Open

Apple MacBook Pro MR ***, bearing #C**X**UVJG*H purchased on **th August **** Complaints were lodged twice within Warranty Period *st Service - **-**-**** Right side Speaker low audio- replace the top case with speaker (under warranty) *nd ...

Jan 03, 2020 by Sabu Bhaskaran

Apple - Defective product ^Closed

My Apple watch is defective. As per the information in Apple website, I should approach Apple support for this but they are unable to resolve my problem and are asking me to approach to the reseller. Since he is not an authorized apple reseller...

Dec 25, 2019 by Chillakuru Harsha Vardhan

Apple - Package has a scratch on screen ^Closed

My MacBook Pro **** model is just a week old. I have noticed a small scratch on the screen. I have informed the apple care and the reseller, but since their replacement policy is only * days, they couldn't help me with it. Even, Apple is not su...

Nov 25, 2019 by Deepak Vinod

Apple - Iphone storage or home botton problem ^Closed

Sir i buy the apple iphone *s **gb but they deliverd **gb or mobile home botton does not working proper or mobile battery is not a original and phone are heating or hanging ...

Nov 19, 2019 by Anshul vishwakarma

Apple - Phone is under warranty and Apple is asking me to pay to replace the phone because its liquid damag ^Open

I purchased Iphone xs and paid ***** cash. Apple claim that their phone is *m Water resistant to a depth of * meters for up to ** minutes. My phone touched the water. I never remember any instance where my phone met with water. Don't how come t...

Nov 09, 2019 by VINAY SINGH

Apple - Damaged my iPhone XS ^Open

I have an iPhone Xs which had a problem with *D touch. I gave my phone to a service provider named "Servify". They come to your home, pick up the phone, get it serviced and deliver it back. They had mentioned that they are Apple authorized serv...

Oct 27, 2019 by Rishi Gangar

Apple - Phone replacement ^Closed

On August **th i purchased apple iphone xr white in imagic store visakhapatnam, with in * days i found a camera problem , there is no physical damage to my phone , i went to nearest apple service center and hand over my phone for service , they...

Oct 22, 2019 by Durgumahanti Rajesh

Apple - Warranty Not Being Covered for my Iphone XR ^Open

Purchased iphone XR worth Rs ***** in Feb ****. Started facing low volume issue with the receiver. Took phone for service on *th Oct **** to iplanet care , inorbit mall, whitefield , bangalore for repair under warranty. It was checked by the se...

Oct 15, 2019 by ujwal abhishek

Apple - Package was cancelled ^Open

I have been waiting for so long time so that i can buy iphone x i hardly ordered one from sale which was priced at ***** in sale so i ordered it but later flipkart automatic cancelles my order and no i am depressed i am never going to get this ...

Sep 30, 2019 by Ravinder

Apple - Problem in Apple iPhone XS Max ^Open

I bought Iphone Xs Max in December and in june it had a problem in its display for which i went to the apple service centre-Punjabi bagh, new delhi and the replaced the display. And now after almost * months, the screen started having a move...

Sep 30, 2019 by Khush madan

Apple - Faulty iPhone XS ^Open

Dear Apple, Thank you for giving me a faulty product, making me run to your service center(Coimbatore, India) back and forth for the past * months(almost), switch mobile devices and lose data. I seriously can't thank you enough for the amazing,...

Sep 28, 2019 by Haresh G

Apple - Initially cancelled order then provided faulty devices (Apple Macbook Pro) TWICE from Flipkart ^Open

I purchased an Apple Macbook Pro i* *th gen **** through Flipkart India online portal on August **, ****. On August **, ****, I received two SMS’es and e-mails from Flipkart - one stating that ‘your order OD****************** has been cance...

Sep 24, 2019 by Snigdha Das

Apple - Received Bad Quality Product ^Open

On **th July **** around *.** pm Sunday, My wife and I happened to visit Elements mall Located near Nagwara next to Manyata techpark in Bangalore and dropped in to Poorvika store and there was great discount on Iphone XR (discounted amount : *...

Sep 17, 2019 by Mohammed Salman

Apple - IPhone X got a green line on screen without any damage and apple not considering it ^Closed

I have purchased iPhone X in June **** and phone was working properly. Without any damage I caused to the phone there was a green line popped up over night over the screen. I approached apple care and without testing the phone just looking at t...

Aug 24, 2019 by Vasundhara reddy

Apple - Damaged with small rubber ^Open

I got crack with rubber and had many issues and talk with apple to replacement. But no help provided. Please do the needful....

Aug 07, 2019 by Deep Patel

Apple - Official Complaint Regarding My Mac Book Pro (C02VXBCDHV29) Service ^Open

While working on my MacBook Pro on the *th of June **** night, the system crashed and a blank screen popped up with a prohibited mark in the middle of the screen. I did some research and found that it was an operating system issue and that I wi...

Jul 05, 2019 by Ramit Aggarwal

Apple - Refund not provided ^Open

I have purchased apple iPhone XS from Nyasa palm beach store. I was sold a defective piece and when I asked for a refund. They are denying. It's just been ** days of purchase. Apple has a policy of ** days full refund. I don't want any replacem...

May 19, 2019 by Pooja Mulik

Apple - Package not delivered after payment ^Open

This is about fraud by a person named Daya Kishan. He is a perfect fraud and builds the trust through Olx.in saying that he is in customs. He says that he would send the product at your address as he is shifted to the new address in Chennai cus...

May 16, 2019 by Ranjan Biswas

Apple - Issues with the cable ^Open

My MacBook Pro is out of warranty and display is not working due to flex cable (#flexgate) issue. Display works only below **-degree angle due to Apple pathetic low-quality flex cable selection choice which Apple calls a flawless design. Is Mac...

May 07, 2019 by Vigneshwaran Rajan

Apple - Defective product found after opening brand new sealed box ^Open

I purchased a premium Apple Product: (Apple MacBook Air **-inch Retina Display, *.*GHz Dual-core Intel Core i*, ***GB) – Color: Gold from Ezone- South City Mall, Shop No: B**, ***A, Prince Anwar Shah Road, Kolkata-****** in the evening of **t...

Apr 23, 2019 by Supreet Bhattacharjee

Apple - Faulty replacement product ^Open

I purchased an iPhone X on *rd April ****. with the value of Rs. *****. The device encountered some heating issues due to which it was submitted to the iQor service centre on **th March ****. The product was replaced as per Apple policy but the...

Apr 20, 2019 by Harsh Singh

Apple - Demanding money for a subscription ^Open

I am using the Apple iPhone. From September ****, I couldn't download or install any app in it. I called customer care. They are saying that they paid Netflix app and scanner app without my permission from their account and saying, only if I pa...

Mar 02, 2019 by Subramaniyan K

Apple - Defective product from Apple ^Open

I bought a MacBook pro exactly * months back. There was a serious issue with it and I have got half of the parts replaced. I have got the Keyboard, trackpad, battery, speakers replaced till now. Today I get a line of dead pixels on the screen. ...

Feb 25, 2019 by Jagan

Apple - Company fails to give services ^Open

Software problems are coming from * month after purchasing my iPhone * mobile. My frequent phone calls are cut off. Many times Apple is not giving me any response and solution to this problem. I even gave them proof of the call cut but even aft...

Feb 20, 2019 by MAHESH LAKHRAN

Apple - Defective product recieved ^Open

the issue is regarding my iPhone X it has a battery issue like it takes around * long minutes to rise a single % and later charges too slowly and even I hav visited the service centre multiple times and got the device replaced thrice but the is...

Feb 11, 2019 by ATUL KUMAR

Apple - Apple not replacing device under warranty ^Open

I ordered online on www.amazon.in on the **th October **** an iPhone X (Invoice enclosed). The phone has been giving me trouble off late and despite sending to their authorized service center, I am not able to get any resolution. Their authoriz...

Feb 07, 2019 by Rahul Sindhi

Apple - Apple dishonoring commitment ^Open

Apple committed the replacement of iPad pro **** ***gb WiFi+cellular due to technical issues. * consecutive replacements were found to have manufacturing issue - subsurface crack below the screen. On escalation, Apple support executive committe...

Feb 05, 2019 by Naveen CB

Apple - Mobile phone issue ^Open

hi, actually I was purchased a apple mobile phone *s (**gb) and my device is in under warranty and now my device is not working properly so that’s why I visited to Apple Authorised Service centre (unicorn onfosolutions pvtt. ltd. shop no....

Feb 02, 2019 by Mohit Kumar

Apple - Defected product delivered ^Open

I received product from Flipkart on Jan-**-** when that time I checked phone. I identifed some issues i.e receiver issue as well as mobile heating issues.i complainted to the Flipkart regarding this issues. They are saying we was raised complai...

Jan 19, 2019 by chaluvadisekhar

Apple - Apple warranty rejected due to uncorrelated reason ^Open

Apple Case: ************ Hi Tim, Hope you are good. I am firstly sorry to write an email to you and most likely it won't be read and replied back but I think it will at least give me some peace of mind that I at least did my part as a loyal...

Dec 30, 2018 by Gaurabh Patodia

Apple - Product Company Defect Not resolve in 10 days ^Closed

I have gave my iphone xs max ***gb on ** december to apple authorised service centre and today is ** december but my iphone company defect problem not resolve yet ...

Dec 29, 2018 by JITENDRA

Apple - Apple Iphone 7 covered under replacement program rejected for no fault of mine ^Open

I was using apple iphone * since Jan'**. In Sep'** i found an issue of no service in my mobile and approach apple regarding this. i came to know that there is a free replacement program running for this issue. Phone was sent to apple repair cen...

Nov 14, 2018 by venkata subbarao pendem

Apple - Iphone x display issue ^Open

My iphone x was ok untill i give it to icare for display problem and after * days they called and said its water damage and it cant be repaired and it have to be replaced ... And they ask for ***** rs... ...

Oct 31, 2018 by Adil

Apple - IPad: Defective product (scratches) and accessories missing ^Open

I ordered an iPad from Flipkart on **th October and it got delivered on **nd October. Order ID: OD******************. They sent me the product with accessories missing and also the device has scratches on it. I made a replacement request * time...

Oct 30, 2018 by Manoranjan Panda

Apple - WiFi stuck in off mode after update ^Closed

On ** July **** i took a I phone * *** GB.In August month i did update my phone with the help WiFi After new update of ios **.My mobile phone stuck in off mode .it is always in off mode.i visited apple authorize services center at DEHRADOON...

Oct 11, 2018 by furkan sabri

Apple - Manufacturing defect iphone 7 provided me as replacement of defective iphone 7 ^Open

On ** July **** I bought iPhone * **GB Jet Black colour (Serial No. F**WJ**YJ*KN & IMEI No. ***************) from Reliance Digital at Logix mall Noida. This device was a manufacturing defect, which I began to realize when I saw that the colour...

Sep 29, 2018 by Piyush Kumar NIrmal

Apple - Facing issues from the last three months till now i didnt get any solution and again there are askin ^Closed

Its the worst situation for me to write the negative situation regarding my experience. Day by day i am facing issues but still i didn't get resolved (network,severe hanging, apps suddenly closed, heating) for this purpose i contact Apple suppo...

Sep 13, 2018 by lakshmikanth

Apple - Defected phone delivered (intentionally) ^Closed

Purchase apple iPhone * in Jan'**. Right after the warranty got expired in Jan'**; I started facing issues with the touch. Popularly known as "Touch Disease" in apple iphone * & * plus. Apple had admitted that this is a manufacturing defect and...

Sep 09, 2018 by Akshat

Apple - I phone not working ^Open

i have purchased my phone on **-**-**** from flipkart and on july-**-**** my phone automatically turn in dead condition around ** pm in night while talking ,next day i went to authorized apple service center there i show my phone they checked...

Aug 15, 2018 by rahul baghel

Apple - Wrong product deliverd ^Closed

I ordered Apple EarPods Airpods from boomcartz.com via an ad promoted on instagram app and received a fake Chinese wired EarPods with duplicate charger and a usb charging cable. i sent mail and contacted the site from their page and was not rec...

Jul 25, 2018 by yash gangar

Apple - Macbook pro 2017 issue ^Closed

I have purchased Macbook pro **** on October ****, I am facing intermittent display issue, Macbook pro doesnt start intermittently, from last * months. I have visited Maple Service centre * times but all my effort went in vain. Still i m facing...

Jul 13, 2018 by rajendra bisht

Apple - Waited more than 2 weeks instead of promised 3-5 days for MacBook Pro repair ^Open

I sent in my MacBook Pro for repair on Jun ** at the Genius bar because the battery is so swollen that I am afraid that it will explode sometime. I checked, it has used less than *** cycles out of *,*** promised cycles. Besides, the system repo...

Jul 06, 2018 by Qiang Wang

Apple - Phone not repaired ^Open

i m having issues after my first repair form apple they replaced my screen and after that repair i am intermediatly unable to answer my phone calls so the basic function is not working the touch disables sometimes but i have submited for a chec...

Jul 02, 2018 by subham chakraborty

Apple - Delivered different phone ^Open

I have ordered clone of iPhone x but they deliver me clone of iPhone * with network problem . I had paid *** through paytm and else ***** code and now they r not picking my phone or not answering my messages...

Mar 31, 2018 by Jatinder singh

Apple - Wastage of time ^Closed

Case Number: ************ I bought Apple * in the first week of January. Just after, I bought my phone, it kept restarting. I called customer care. They asked me what operating system I was using. I told them **.*.*. Then they asked me to do...

Feb 02, 2018 by Apple customer

Apple - Phone not repaired under warranty ^Closed

I have visited at hisar apple care for repair the phone they denied for repair the same under warranty however my phone is under warranty.... Serial no - FFMSLFLVG*MN Regards, Sunil Kumar ********** **********...

Nov 12, 2017 by Sunil kumar

Apple - Manufacturing defect Iphone 6S (20 days after purchase) ^Open

my self prashanth b n bought iphone *s on ** may ****, within ** days observed a issue where receiver is not working for the same reason i had submitted to authorized service center planet care (banasankari branch bangalore) on ** june ****. i ...

Jun 21, 2017 by Prashanth B N

Apple - Faulty phone ^Open

I have purchase a new iphone on * January ****. Just after my purchase its rear camera stops responding. I have showed in service center they told me phone is to be replaced. Now *-* days they are saying that they have replaced screen and camer...

Feb 08, 2017 by ISHAN AGRAWAL

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