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Videocon D2h - D2H channels not seen even after recharge and helpline or Customer care numbers not reachable

ravindrarode filed complaint against Videocon D2h on Feb 10, 2019

Complaint No -*
Today I had recharged my account, but channels are not seen. Screen showing error E**-*: sorry, you have insufficient Balance. And my account shows the amount on screen.
Complaint No-*
As per trai I had chooses my channel but still not getting any confirmation and not see the channels. Even though pervious package channels also not seen. If D*H having any technical issues with them should be informed to everyone.
Complaint No-*
I am trying to contact customer care since last two week but all contacts numbers are not reachable. Also I drop mail including nodal officer but still not getting any reply.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Videocon D2h

330

Total Complaints

179

Total Resolved

54.24%

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